On The Job

DECEMBER 26, 2007

It's obvious that e-mail is here to stay, yet you say few companies really educate workers about how and why to use it. We can’t leave the training up to companies alone. Then parents can educate them specifically about what to avoid and what to do. Is that the only reason that e-mail has gotten so out of control?

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Professional Assistant Blog

OCTOBER 29, 2008

for your company, click here. In one of my previous jobs, when I was working for an Investment Advisor, he gave me the installation CD-ROM and asked me to read up on how to use it. My employer needs someone who is educated in this program. I am sure that this will beef up your productivity with the system.

2008 100

2008 Cubicle Google Docs 2007 100

Service Untitled

FEBRUARY 2, 2011

Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. It’s difficult to define because every business has a culture, but how effectively does it serve a company, and if we want to transform our culture can we really do it? Let us begin with hiring employees.

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Customer Service Etiquette Social Media Promotion 40

Success

DECEMBER 5, 2023

This promotes understanding and helps educate everyone on cultural diversities in cuisine. So, as the host, it is up to you to encourage a feeling of community based on diversity —of both foods and people. You can offer up the opportunity to bring flowers or décor items instead as long as they fit your overall theme.

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Holidays Etiquette Promotion International 235

The Office Professionals Place

OCTOBER 19, 2009

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. This may be a case when you pick up the phone and discuss the issue. Lets grow together!

Phones 100

Phones Email Filing IAAP 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. ▼ August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Everyone up here calls him Obama and our Prime Minister is called Harper. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Service Untitled

OCTOBER 8, 2010

When asked if Ford might consider lifetime warranties, the company commented that longer warranties allow customers greater potential for abuse. Customer relationships are based on a company’s service especially in the auto industry. Companies can not take the customer for granted and need reliability and flexibility.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But This is what we are up against, but we can be proactive.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But This is what we are up against, but we can be proactive.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Service Untitled

OCTOBER 1, 2010

.’ Branding used to be just associated with a company logo or a business card, but that was 20 years ago. With the popularity of the internet, consumers are much better educated and have become savvy decision makers. A company can’t be everything to everyone, and each company needs to find their own particular niche.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. 411 Look Up 411.ca Recently, I bought a new laptop.

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

MARCH 20, 2008

Today’s assistants are computer savvy, smart and up-and-coming, and consider themselves professionals in the workplace. Those who are skilled at regularly thinking on their feet as they come up with solutions and ideas both on the computer and on the job might be able to step into this role.

2008 100

2008 2007 Cubicle Google Docs 100

Service Untitled

OCTOBER 26, 2010

More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. Companies may have larger, more inviting stores, but providing superior service is still what sets apart Zappos from ABC Shoes. Don’t make excuses when your company messes up.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

JUNE 14, 2010

Let’s assume that employees want to do their best when hired, however a company’s ability to create a culture where people are accountable is a daunting task. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers.

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Laughing all the Way to Work

FEBRUARY 14, 2009

There are many teachers in my extended family and it seemed like something I could do well, but our family did not have any money to further my education and I became a secretary instead. The company I work for has a great attitude toward staff professional development and hiring from within for open positions or new position needs.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca 411 Look Up 411.ca Thanks Patty.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. laughs* I had one boss who was absolutely forbidden to schedule his own appointments because he would foul up his calendar so badly. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

She saw the importance of this training to help her daughter know the workings of an office from the bottom up and the office benefitted from her educational training. She was a smart kid and picked up the tasks assigned to her very quickly. I have seen admin assistants climb up the corporate ladder just that way.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 12, 2010

Lynn was in good company as some notable winners of the 2010 Stevie® Awards included: - Executive of the Year: Lawrence J. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

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2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Come up with a plan on how you are going to improve in the areas you identified as needing improvement. 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

OCTOBER 6, 2010

Take for instance the example of a title closing company here in South Florida. Note also the two employees behind the desk continue to chat with each other, and have not even looked up to acknowledge the woman’s presence. Would those two employees behave the same way if their boss had walked up to the reception desk?

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

MARCH 22, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives B&H Customer Service Douglas March 22, 2010 Culture , Customer Service , Little Things, Big Differences , Specific Companies 3 Comments When I was in New York last week, I visited the famous B&H Photo Video electronics store on Manhattan’s West Side.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Service Untitled

JUNE 15, 2010

When an employee reaches a five, ten, twenty year or more milestone in the company, or has achieved additional certification or education, special recognition is appropriate. Depending on the company policy, budget or protocol, definitive rewards keep employees striving towards the next level.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JULY 1, 2010

I have always been a believer in sharing ideas and have received my best education from other assistants. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Here are some ways I have found can help: The web is a wonderful tool for sharing.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 1, 2009

at the bottom and moved the My Favourites up so it would be convenient for your use. I have also combined all the tutorials, training and other education-related links under the title Training. I have also combined all the tutorials, training and other education-related links under the title Training. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca 411 Look Up 411.ca

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 31, 2010

No, its not e-cards (I am not a fan of e-cards as one more e-mail cluttering up my Inbox is not a welcome thing), but these are actual hard copy cards that you can customize and send out with your own special message. It is an American based company and I am in Canada, but the cards I sent were all received within a week.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 24, 2009

Administrative assistants do more than just assist with the day-to-day activities of a company – in fact, for most employers, they’re Person Fridays without whom nothing gets done. Follow up any appointments you make so that nothing is left to chance. 411 Look Up 411.ca " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Resume International 100

Laughing all the Way to Work

DECEMBER 28, 2009

► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning! Incoming text message.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 11, 2009

Her office encouraged her when they saw her knack for numbers and she pursued further education and is now a junior accountant. Very educative!! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca very informative entry! " Warning!

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I can even make reminders to him for his personal events (green) like lunch with a friend or picking up dry cleaning. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Calendars 100

Calendars IAAP Time Zones 2010 100