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Joan’s Greatest Administrative Secrets Revealed!

Office Dynamics

Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible. I have identified 3 levels of learning. Peer to peer (Basic, Foundational)—these are the great tips you learn from your peers; the people who are in the same job family as you. There are millions of them! I agree 100%.

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Assistant Certifications: free webinar replay & handout

Office Dynamics

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. Is there funding out there for education? . Check your local education campuses to see if you qualify. Some colleges offer scholarships.

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How to act like an adult when you need customer support

Service Untitled

Companies are not inherently evil, nor are they always wrong. Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. Let the primary focus begin with becoming educated and a thoroughly informed consumer.

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Free ACT! (CRM) Video Tutorials

Professional Assistant Blog

for your company, click here. Believe it or not, this was quite an easy system to learn. My employer needs someone who is educated in this program. Just click on any of the links below to take a look at the particular task you would like to learn about. If you’re looking to purchase ACT! Ive never used it.

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State of the Administrative Profession

Office Dynamics

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. I know she does not know but needs to learn this skill in order to succeed every day.”. Another respondent stated that her company had 40 different titles. Most companies do not have a succession path or plan in place.”.

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State of the Administrative Profession

Office Dynamics

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. I know she does not know but needs to learn this skill in order to succeed every day.”. Another respondent stated that her company had 40 different titles. Most companies do not have a succession path or plan in place.”.

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Service Untitled» Blog Archive » Create a vision for excellent.

Service Untitled

More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. Companies may have larger, more inviting stores, but providing superior service is still what sets apart Zappos from ABC Shoes. Don’t make excuses when your company messes up.