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What happened to customer service at Sears?

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According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Experts say get rid of the women’s clothes and jewelry and stock up on Lands End merchandise which appeals to men.

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Celebrating National Customer Service Week by honoring the best

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It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations.

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Is Your Education Useless? | Men With Pens

Men With Pens

However, I took many courses and classes in small business management and they helped shape what I am today. Yes indeed, you learn a bunch of related skills during formal education – time management, scheduling, progress planning, etc etc. Do I write routinely about Policy and Management or about Labor Relations?

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