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Donald Kelly—The Sales Evangelist—Is Out to Create a Community of World-Class Sellers

Success

The average monthly salary is just $500. I’ve seen everyone in my family do entrepreneurial things, whether it was reselling clothes they bought in the U.S., selling peanuts, or having a little restaurant,” he says. Kelly offers the example of someone who comes in to buy a computer.

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Shaq Insists He’s Not a Celebrity

Success

Nearly every commercial is just Shaq being, well, himself: Shaq installing a security system, Shaq dancing to the Gold Bond theme song, Shaq standing in a cruise ship pool with his clothes on. When he eats at restaurants, he leaves famously humongous tips. Ring is a good example. Each ad has that same element: Shaq-style fun.

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Business Insider Feature Story on Former Celebrity Assistant Bonnie Low-Kramen

Bonnie Low Kramen

When questions came in, for example, she would note them down, then sit with Dukakis at a set time to secure answers. She also was often tasked with booking restaurant reservations, a duty much more nuanced than it sounds. For example, Low-Kramen would often read scripts or film contracts and offer feedback.

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I’m telling my friends about the bad customer service

Service Untitled

We go out for a Saturday night dinner with our neighbors, our relatives or our co-workers and the conversation most likely centers around that last unhappy experience at the airport, the restaurant, or the mall. ” And what every business needs to succeed and rise above the “bad” customer service is to lead by example.