Service Untitled
FEBRUARY 27, 2013
According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.
Service Untitled
DECEMBER 12, 2012
What we don’t like however, are problems with the merchandise or services we purchase. Therefore customers are more likely to shop at the competition when customer service perfection fails. So what are some of the customer service “need to master” skills in order to create that exceptional experience ?
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Service Untitled
SEPTEMBER 17, 2010
Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.
Service Untitled
SEPTEMBER 7, 2010
Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives What creates customer loyalty? The customer retains that brand loyalty and re-purchases or re-uses that product or service.
The Small Business Blog
MARCH 20, 2008
approving bank loans for the presented ventures. Ibilola Johnson presented her idea for an internet cafe for local youth, as a focusing point to get our kids off the road, great social engagement thru a well established business idea. Very professional presentation, I certainly committed all the banks funds for this idea.
Service Untitled
JULY 2, 2014
Some Facebook users were presented with happy and positive content and words, while others were saturated with sadder content and words. The concept of customer service hasn’t really changed; the customer wants what they paid for, they want it to be a great product or service, and they want it when they want it.
Success
DECEMBER 21, 2022
I often think I need new clothes, but when I clean out or organize my closet, I realize I have lots of options and everything I need at my fingertips. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Clean out your closet and donate unwanted clothes to charity.
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