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Assistant Certifications: free webinar replay & handout

Office Dynamics

It’s not so much about receiving a ‘certification’ as it is about what will be covered in a class or online course. How do I find out more about the World Class Assistant curriculum based designation and program? . Does Joan offer coaching sessions outside of the World Class Assistant program? The classes are held in Las Vegas.

IAAP 100
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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

Myth #3: Flexible workspaces are too expensive for small businesses. The side that the weakness at the moment is very much investment into the market because there isn’t the transparency with data, it isn’t like the hotel as an alternative asset class that they know what returns to expect.

AT&T 244
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The attitude of customer service

Service Untitled

When we use the attitude that we genuinely care about others, even if they can not afford the most expensive product our company offers, we build up trust and appreciation. Today when I scheduled new Internet, phone, and television service, the customer service agent started with the most expensive package Comcast offered.

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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Some companies think that customer service representatives do not learn skills from abstract situations taught in seminars and training classes, but I witnessed an interesting experience yesterday that had been learned and mastered well. It saves the company a huge amount of time, and keeps people happy.

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

He wrote in one sentence that he had "expensive experience" instead of "extensive" and in another wrote "tits" instead of "its." During a break in the class, I was sitting at my assigned Telex and it started typing. Good thing I checked. I wonder what kind of service the client would have thought he was offering!