Allwork
DECEMBER 6, 2022
 People interacting with these companies can feel safe, secure, and confident when purchasing their products or services.   . After reviewing your organization’s strengths and areas for improvement, focus on the most important areas to reach your desired culture. goLance Culture Case Study .
Customers Rock!
SEPTEMBER 27, 2010
I was recently asked to participate in a review of Greg Verdino ’s book MicroMarketing: Get Big Results by Thinking and Acting Small This is not to be an ordinary book review, however, although I enjoy doing those on occasion. I was asked to participate in a chapter-by-chapter review. This is a customer-focused approach.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
MARCH 12, 2010
2 Responses to “Customer loyalty and Toyota&# Kathy Clark said: Mar 15, 10 at 1:14 pm I agree it will be a very interesting case study as Toyota tries to recover from this nightmare. You can leave a response , or trackback from your own site. It only has 34,000 mile on it, because I walk to work.
Success
AUGUST 10, 2021
Rather than dump a bunch of problem-solving strategies in your lap, let’s look at four real-ish case studies and use them to illustrate our four new strategies. We review key performance indicators and note: First-quarter 2021 revenue was only $3,000, down 71%. Should I confront my boss? Leave the toxic relationship?
Service Untitled
APRIL 16, 2009
The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge. I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies.
Recruit CRM
JANUARY 10, 2022
When deciding on which solutions to purchase, consider how easy it would be to replace or stop using them completely. Look for forums, review sites, or online case studies to power your research into the solutions that will work best for you.
Stephanie LH Calahan
MAY 20, 2011
Editing & reformatting case studies as individual PPT slides for on-the-fly presentations. However, we've decided instead to put all the exercises together into a workbook and market it alongside the book as a "free bonus" to make the purchase of the book that much more attractive. Creative use?
Expert insights. Personalized for you.
246 
Let's personalize your content