Make or Break Moments

DECEMBER 25, 2009

Their favorite product line or their favorite booth in the restaurant. I have found that it is the simpliest pleasures that bring the most joy. Our customers feel the same way. It is the simple touches – remembering their name or how they take their coffee.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 4, 2010

Starting with the generous sponsors: Avitae, Nickles Bakery , Stancato’s Italian Restaurant and the Cuyahoga Valley Career Center. Well, this past weekend at Podcamp Cleveland EVERYONE was giving away stuff for free. They donated space, food and beverages for the few hundred who came to present and participate.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 20, 2010

I met him afterward at The Precinct, a local nightclub/restaurant, and had the opportunity to spend a few minutes with him before he left me for someone more… but it was a high point in my life. Which weren’t as good as the seats I usually sat in behind home plate.

Customer Service 100

Customer Service 2009 2008 2010 100

Laughing all the Way to Work

APRIL 5, 2010

That makes it difficult when I am supposed to be organizing his calendar, but since I am responsible to organize his time and in spite of my frustration, I have to make it work. So what can you do when your boss is ruining your perfectly scheduled calendar? Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. State the purpose of the meeting in the calendar appointment as well as who will be at the meeting (i.e. Enter it in calendar. Admin in the Spotlight: Interview with Lynn Holgat. Meeting with Mr. Brown and Ms.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

JUNE 14, 2009

My favourite to-do list is a calendar timeline so I can see at a glance where I am at and what I need to do to get there. It is simply using an on-line calendar with space on each day to enter what needs to be done. To generate a calendar in Word 2007, click on the Office Button (in the top left-hand corner). No surprises!

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

DECEMBER 5, 2009

INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. Admin in the Spotlight: Interview with Lynn Holgat. CONFUSCIUS SAID, “Love what you do and you will never work a day in your life.&#

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If it is a big project I use a calendar and write down all my required to-dos on the dates I need to get them done to make my deadline. Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP International 100

Laughing all the Way to Work

DECEMBER 19, 2009

Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Another benefit to writing it down is if your boss asks you to cancel it or to quickly tell you when the meeting is, you can look at the sheet rather than trying to search for it in your calendar. Minute taking made easier.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

My boss likes me to print his weekly calendar on Monday so he can see at a glance what he has for the week so I clip that to the front of the folder. I then print his daily calendar and slip that in the left pocket of the folder and on the right side I put everything he will need for the day. I do this for each day of the week.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

JUNE 4, 2010

It is frustrating to the rest of the team because they are trying to meet certain goals and when there is a problem it takes time away from the manager who has to deal with it, but also the whole team as they see the time ticking and production at a standstill. Admin in the Spotlight: Interview with Lynn Holgat. Dealing in real time.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 10, 2008

If that is not happening, schedule yourself in their calendar. Keep up to date on their calendar and look ahead to see what is coming up and what your boss might need to prepare for that. Keep up to date on their calendar and look ahead to see what is coming up and what your boss might need to prepare for that.

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Once you log on click on the tab Productivity and you will see on the right Templates. Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Oh where or where is my password?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 29, 2009

If you get an opportunity for an interview you may as well go and try it. Be prepared in the interview with your own questions too. I always like the interview to be a conversation, with both sides talking. HA HA, not funny Be very careful about using humour in an interview. They are interested, now what?

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

MAY 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

MARCH 20, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ▼ March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 7, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

JULY 16, 2010

It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Really great tool for analyzing your productivity. Admin in the Spotlight: Interview with Lynn Holgat. I run the outlook journal and it logs the time I spend with a given task.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

AUGUST 13, 2010

The Reminders box is the same box where your calendar items pop up when they are due, so should be familiar to everyone. Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service?

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

OCTOBER 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 9, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 1, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 22, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MAY 16, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

MAY 9, 2010

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JUNE 27, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JUNE 23, 2009

Admin in the Spotlight: Interview with Lynn Holgat. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Staples Meeting Minutes 100