10 E-mail Etiquette Pet Peeves and How to Handle Them
Office Dynamics
JUNE 27, 2012
It also resulted in even more suggestions on how to improve online communication. Here’s another sampling of readers’ complaints – and how you can prevent or rectify matters. The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file.
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