Make or Break Moments

JANUARY 27, 2010

Take inventory of what you’re good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. It is rare that a company begins its life or expands its offerings by first asking the customer what they want or need.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

JANUARY 5, 2010

Like snowflakes, each customer’s needs are different and we have to be open and aware by using our active listening skills to learn about their unique circumstance. If we don’t, that individual customer, like freshly fallen snow, might turn ugly before our eyes.

Customer Service 100

Customer Service 2009 2010 2008 100

Practically Perfect PA

NOVEMBER 4, 2014

Before I went home every evening I would print out his calendar and attach the correct paperwork for his meetings the next day. During every competency based interview I have been asked about my people management skills. Can you give me an example of great customer service?

Interviewing 100

Interviewing Self Esteem Doodle Customer Service 100

Worxbee

MARCH 29, 2021

but the reality is an EA isn’t a stereotypical secretary-type role, it’s the role of a skilled and committed professional. A career executive assistant has skills that are more advanced than your average assistant. In fact, with that in mind, part of our service here at Worxbee is to learn about your business and how you operate.

Travel 52

Travel Skills Customer Service Project Management 52

Office Dynamics

OCTOBER 6, 2010

As an office manager, I was already providing support to our VP of sales, doing project management, customer service all the while keeping an office running smoothly and giving guidance and mentorship to those reporting to me in supporting our organization. I was already an Administrative Professional and didn't even recognize it!

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

Success

DECEMBER 20, 2023

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks. Right now, AI interests many companies.

2024 299

2024 Customer Service Agencies PowerPoint 299

Office Dynamics

OCTOBER 6, 2010

As an office manager, I was already providing support to our VP of sales, doing project management, customer service all the while keeping an office running smoothly and giving guidance and mentorship to those reporting to me in supporting our organization. I was already an Administrative Professional and didn't even recognize it!

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. No company just lopped a day off their calendar.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

The Office Professionals Place

AUGUST 13, 2009

Here are 6 skills you need to acquire to protect yourself against the office warfare. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. You have to hear and understand people.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Share your calendar with coworkers so they can see your “checking email” time blocks.

Email 66

Email Management Confidence Policies 66

Musings of a High-Level Executive Assistant

OCTOBER 8, 2013

2) What qualifications / skills should I require on a job description for a GREAT executive assistant for my small food consulting company? So here are 3 tips: 1) List qualifications, skills, value, principles, a list of daily tasks, and other related info. It is never their life goal to grow up to be an executive assistant.

Salary 40

Salary Customer Service Promotion Calendars 40

Andrea Kalli

MAY 14, 2010

The problem is that the bulk of these businesses lack the skills, knowledge and time to effectively set-up and implement their Virtual Events. By AndreaKalli It is evident that Virtual Events Support and Management will be one of the hottest niches in 2010. This is where you will come in!

Training 100

Training 2010 Social Media Microsoft Outlook 100

Andrea Kalli

APRIL 6, 2010

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support.

Email 100

Email Management Microsoft Outlook Social Media 100

Laughing all the Way to Work

JULY 12, 2010

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! (New 5, 2010 at 12 p.m. Minute taking made easier.

2010 100

2010 Interviewing Time Zones IAAP 100

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

So bring your experience, wisdom, and people skills to the table, but have a “I’m green, hungry for the job, I’ll hustle” attitude as well. The reality of being an EA is that while the phones, calendar, and travel are essentially the same in every office your boss and your team are always unique people with their own work styles and needs.

Temping 40

Temping Cover Letter Interviewing Resume 40

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. So I think those two things are basically what an executive support role position does.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Success

JUNE 20, 2023

Becoming extremely knowledgeable and experienced in using time management techniques will be of great value to you—perhaps more than any other skill you can learn. For instance, start your day addressing customer service challenges. So read the books and articles, listen to the audio and take the courses.

Management 306

Management Goals Learning Email 306

Musings of a High-Level Executive Assistant

JUNE 5, 2019

We get that bigger and better paying projects come along, but there was also no diplomatic finessing that is the mark of amazing customer service and client relations. I also have to think about which stories and skill sets to showcase that will best fit the role and company I’m interviewing for.

Phones 40

Phones Interviewing Travel Email 40

Loosely Speaking

OCTOBER 29, 2008

What outstanding new skills have you acquired during your years as an entrepreneur? How did you get such amazing page rank on Google?! Will this be your last career? Have you developed any offshoot businesses since you became a VA? Well, that was the thought anyway. Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change?

2008 100

2008 AT&T Networking Purchasing 100

Recruit CRM

NOVEMBER 8, 2021

Recruiters can even assign which keywords the software should scan that includes educational background, specific skills or even manual filters that might be useful. Most ATS nowadays integrate seamlessly with google/outlook calendars and various email systems. In my career, they would rank as the best ever in customer service.

Resume 69

Resume Agencies Social Media Interviewing 69