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Ep 216: Claudette Clayton on Calendar and Email Management, Delegating, and Evolving as the Assistant Role Evolves

LEADERASSISTANT.COM

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Claudette Clayton has over 25 years of experience as an executive assistant, has a dog named Thor, and loves the Lord of the Rings.

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Is There a Difference Between Customer Service and Customer.

Make or Break Moments

Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Share your tips for success here. Or would they?

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TikTok Is Here to Stay—Is Your Brand Ready?

Success

It’s even made headlines for the sheer number of people who log into the app to pick up career advice from professionals and various job consulting agencies, with many acing interviews and landing their dream jobs. But… it’s great for customer service and for live media.”. They did learning snacks, short snippets.”.

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The Enneagram at Work: Which Number Are You?

Success

Ideal work environment: Rewards and consequences are doled out fairly Productivity-boosting tip: Be OK with good enough Productivity-busting habit to watch out for: Procrastination until perfection. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Type Two: The Helper.

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1 Great Tip for Reaching Customers

Make or Break Moments

And yep – I found a Guide offering tips and advice for creating a mobile website. So what is the one great tip? Be visible and available to your customers and prospects where they live. So what is the first step? Well, when it comes to social media or technology my first stop is to the source: Mashable.

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17 Time Management Strategies to Help You Tackle Your To-Do List

Success

Study the interviews, speeches, biographies and autobiographies of successful men and women. Watch James Whittaker , host of Win the Day podcast, author and speaker share his best tip below: “The fewer times you are interrupted, the more productive you will be. For instance, start your day addressing customer service challenges.

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I Hate My Customer

Make or Break Moments

I decided to take the challenge and give them the best customer service regardless of how they treated me. Apparently, they enjoyed the service so much that they tipped me! I still gave them great service and received a tip in turn. I think that many difficult customers have had poor service in the past.