Make or Break Moments

JULY 28, 2010

And yet the product he is selling is geared towards those wanting to provide a retrospective of someone’s life- perhaps a gift you give toward the end of someone’s life. Moments when you begin to develop a lifelong relationship with your customer. A sensitive product.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 20, 2010

It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. A great gift for a new business owner or store manager, Put Customers First is just $9.95.

Customer Service 100

Customer Service 2009 2010 2008 100

Musings of a High-Level Executive Assistant

MARCH 3, 2013

Surely, as executive assistants we may feel this way when we have to do all the boring stuff - filing, expenses, travel, calendaring, and phones. As an executive assistant, I knew I wasn't curing cancer or inventing anything, but that customer service role and making a difference in one executive's life was meaningful for me.

Customer Service 40

Customer Service Gifts Finance Calendars 40

Success

DECEMBER 21, 2022

Call one of your children on the phone. I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Schedule a regular date night on your calendar with your spouse. Spend an hour with your spouse.

Mentoring 345

Mentoring Goals Clothes Expenses 345

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. So I think those two things are basically what an executive support role position does. So, you know, instances like that.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. and you can even use color coding in your calendar to indicate task types.

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Musings of a High-Level Executive Assistant

JUNE 5, 2019

While waiting, I’m reading articles on my phones and checking in and touching base with someone in Hawaii. We get that bigger and better paying projects come along, but there was also no diplomatic finessing that is the mark of amazing customer service and client relations. And the greater the offense, it must be a phone call.

Phones 40

Phones Interviewing Travel Email 40