LEADERASSISTANT.COM

APRIL 23, 2023

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Her previous experience includes nine years supporting a Managing Director and the Key Accounts group at Goldman Sachs.

Calendars 75

Calendars Email Management Restaurants 75

LEADERASSISTANT.COM

JULY 9, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Management 79

Management 2014 2017 2006 79

LEADERASSISTANT.COM

OCTOBER 8, 2023

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant.

Email 81

Email Management Restaurants Customer Service 81

LEADERASSISTANT.COM

AUGUST 27, 2023

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

LEADERASSISTANT.COM

DECEMBER 10, 2023

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

Confidence 52

Confidence Management Restaurants Mentoring 52

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

in Speech Pathology and a Masters Degree in Nonprofit Management. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Concetta holds a B.S.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin. HELP ME, HELP YOU (MAKE THE PODCAST BETTER) Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show?

2019 81

2019 2015 Restaurants Customer Service 81

LEADERASSISTANT.COM

MAY 14, 2023

Well, not only do I interview Annie in this conversation, but she also interviews me. Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout. As a heads up, this episode is a bit out of the ordinary.

Confidence 81

Confidence Interviewing 2019 Restaurants 81

Allwork

AUGUST 14, 2023

Guest Episode Video Transcript Joshua Jahani Managing Director of Jahani and Associates We are delighted to introduce Joshua Jahani. Known for his sagacious financial strategies, Joshua is a lecturer at Cornell University and the managing director at Jahani and Associates. We’ve used technology to provide customer service.

Management 240

Management AT&T Equipment Environment 240

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. It was only after she began to adopt the techniques her coach showed her that she began to see the benefits.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

APRIL 30, 2023

In this episode, Kara talks about outsourcing, matching personal assistants with executives, interview questions to ask applicants, setting boundaries with principals, communication between executives and personal assistants, and more. Each review helps me stay motivated to keep the show going! Either way, I’d love to hear from you!

Agencies 79

Agencies Interviewing Restaurants Customer Service 79

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna also shares tips on navigating high pressure situations, managing stress and burnout, prioritizing self-care, and more! LEADERSHIP QUOTE Service is the price you pay for the space you occupy. in Event Management and Political Science and a minor in Business. Chynna graduated from University of Florida with a B.S.

Restaurants 93

Restaurants Travel Customer Service Stress 93

LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 87

Customer Service Restaurants Budget Environment 87

LEADERASSISTANT.COM

JULY 2, 2023

Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. Her two favorites were as Production Manager for Sample Night Live! LEADERSHIP QUOTE To say you have no choice is a failure of imagination. and as a Fortune Teller for A Touch of Magic.

2013 69

2013 Etiquette Restaurants Customer Service 69

LEADERASSISTANT.COM

FEBRUARY 12, 2023

Nichole Brooks has an extensive career as an administrative professional with 30 years of experience, including her current role as an Administrative Operations Manager. In this episode, Nichole discusses advocating for assistants to the leadership team, extending grace at work, transitioning from being a peer to being a manager, and more.

Administrative Professionals 76

Administrative Professionals Restaurants Customer Service Budget 76

LEADERASSISTANT.COM

JULY 16, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 74

Restaurants Customer Service Budget Interviewing 74

LEADERASSISTANT.COM

MARCH 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Gifts 96

Gifts Medical Networking Restaurants 96

LEADERASSISTANT.COM

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 79

Restaurants Customer Service Budget Interviewing 79

LEADERASSISTANT.COM

MAY 7, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 96

Restaurants Mentoring Customer Service Budget 96

LEADERASSISTANT.COM

FEBRUARY 19, 2023

She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI. She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI.

2004 88

2004 2019 Administrative Professionals Restaurants 88

LEADERASSISTANT.COM

MAY 21, 2023

The diversity of her position offers her learning opportunities as and she supports and collaborates with C-Suite level executives, upper management and colleagues. CONNECT WITH YVETTE Yvette on LinkedIn Yvette on Instagram ABOUT YVETTE Yvette Nieves has been an Executive Assistant for 25+ years. Either way, I’d love to hear from you!

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

JUNE 25, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 77

Restaurants Customer Service Budget Interviewing 77

LEADERASSISTANT.COM

AUGUST 20, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Stress 74

Stress Restaurants Customer Service Budget 74

LEADERASSISTANT.COM

MARCH 19, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

DECEMBER 3, 2023

Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life. In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff.

Networking 79

Networking Restaurants Customer Service Budget 79

LEADERASSISTANT.COM

JULY 23, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Administrative Professionals 82

Administrative Professionals 2023 Finance Restaurants 82

LEADERASSISTANT.COM

DECEMBER 31, 2023

She is an accomplished professional who specializes in organizational management. She is an accomplished professional who holds the esteemed certification from IAAP as a Certified Administrative Professional (CAP) and specializes in Organizational Management.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JUNE 18, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

2019 78

2019 Restaurants 2020 Customer Service 78

LEADERASSISTANT.COM

JANUARY 14, 2024

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Forms 73

Forms Finance Restaurants Customer Service 73

LEADERASSISTANT.COM

DECEMBER 17, 2023

. – Maya Angelou CONNECT WITH LESLIE Leslie on LinkedIn FREE Guide -> 5 Overlooked Steps to Landing Your Ideal EA Role ABOUT LESLIE Leslie Martinez is a Senior Executive Assistant with over 15 years of experience supporting executives in the Financial Services Industry.

Restaurants 78

Restaurants Customer Service Budget Networking 78

LEADERASSISTANT.COM

APRIL 9, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 82

Restaurants Customer Service Budget Interviewing 82

LEADERASSISTANT.COM

MARCH 5, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Administrative Professionals 85

Administrative Professionals Retirement Restaurants Travel 85

LEADERASSISTANT.COM

FEBRUARY 5, 2023

Rita Reis is a longtime office manager and executive assistant in Portugal who is passionate about networking and getting things done. HELP ME, HELP YOU (MAKE THE PODCAST BETTER) Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show?

Networking 52

Networking Skills UPS Restaurants 52

LEADERASSISTANT.COM

AUGUST 6, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

AT&T 76

AT&T Restaurants Customer Service Budget 76

LEADERASSISTANT.COM

SEPTEMBER 17, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 52

Restaurants Customer Service Budget Interviewing 52

LEADERASSISTANT.COM

JANUARY 28, 2024

As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes.

Restaurants 76

Restaurants Customer Service Budget Training 76

LEADERASSISTANT.COM

JULY 30, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Mentoring 85

Mentoring Training Networking Restaurants 85