The Small Business Blog

DECEMBER 14, 2009

Small Business World News Round-up – 2009/12/15 by Stefan Töpfer on Dec 15, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST.

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The Small Business Blog

NOVEMBER 2, 2009

Small Business World News Round-up – 2009/11/03 by Stefan Töpfer on Nov 03, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world.

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The Small Business Blog

NOVEMBER 23, 2009

Small Business World News Round-up – 209/11/24 by Stefan Töpfer on Nov 24, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. 2010 may be no better.

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The Small Business Blog

NOVEMBER 4, 2008

FPB warns that removing ‘green’ fuel tax incentive will further alienate small firms : The FPB is questioning the Government’s commitment to helping small firms switch to environmentally friendly fuels, following an announcement in the 2008 Budget that it is to remove a tax incentive for investing in ‘green’ biofuels.

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Jen Lawrence

MARCH 25, 2019

Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. Good customer service meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”

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Customer Service AT&T Assertiveness Social Media 69

Practically Perfect PA

NOVEMBER 25, 2014

The only transport available was the over crowded London Underground which my boss hated using and the beloved ‘Boris bikes’, which were somewhat of a health and safety hazard. My Executive was not impressed and so the very next day I signed up to a corporate taxi service – GetTaxi! Black Cabs.

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Success

FEBRUARY 15, 2022

Through the four businesses she has founded, which span strategic services, design, construction and events, Burgess helps solve problems for good and create spaces and events that make you feel happy. Along with 100 people he is collectively raising £1,000,000 ($1,350,000) for a mental health charity by running 10km every single day in 2022.

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Mentoring International 2021 Social Media 310

Jen Lawrence

MARCH 25, 2019

Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. Good customer service meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”

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Customer Service AT&T Assertiveness Social Media 40

The Small Business Blog

MARCH 9, 2010

In an age of corporate scandals, suspicious customers, and budgets with very little breathing room, there is simply no substitute for being an ethical company. For continuous improvement of a company, the leader of an organization must be willing to open up to ideas for betterment. Digg Furl Netscape Yahoo!

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The Small Business Blog

DECEMBER 11, 2009

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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The Small Business Blog

AUGUST 15, 2007

If you have then you must keep up-dating your costing every few month, as they will change as the business grow and changes. Bad debts – look at your past performance, come up with an average monthly figure and mark your products and services up accordingly. Digg Furl Netscape Yahoo!

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Energage

SEPTEMBER 4, 2017

Despite agreement on the business impact, executive teams continue to struggle with building up these critical areas of the organization. Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. Improved customer service, which translates to customer retention.

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Small Business CEO

JANUARY 25, 2010

Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. Health care organizations get compared by consumers to their auto insurance company, their bank and their cell phone companies. A customer’s last memory of service is rarely another organization of your type. . *

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The Small Business Blog

JUNE 6, 2010

This is the best way to expect a higher return on investment on your advertising budget. Test the whole thing: Large corporations have a huge advertising budget to play and experiment. No matter how big you are if you need to succeed in this highly competitive business world you should know the basics of Advertising and practice it.

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The Small Business Blog

JANUARY 21, 2008

The fact that there are plenty of highly profitable companies, with for instance bad customer service, does not mean they are not loosing customers. With my focus on micro business, it is imperative to get customer service right since it is often the main differentiator to bigger and/or cheaper competition.

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The Small Business Blog

FEBRUARY 23, 2010

by Stefan Töpfer on Feb 24, 2010 Many Search Engine Optimization (SEO) consultants and companies have theories about the best SEO tactics, but they don’t always back them up with proven experiments. It doesn’t have to be fancy or high-budget. SEO Tips That the Experts Don’t Always Tell You! Great blog by the way!

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The Small Business Blog

MARCH 30, 2010

« Top 5 Tips for Training Employees on a Budget Top 5 Tips for Small Businesses at Easter » « Previous Entries This entry was posted on Wednesday, March 31st, 2010 at 6:30 am and is filed under SME-Blog. Being working in the full time job, studying and also working in the start up. Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 16, 2010

Only when you know them can you create a brand (visually, via design and color choice and verbally, via the words you use and messaging you create) that plays up those strengths and downplays or addresses your weaknesses. Knowing where you stand will help you figure out what to communicate or address in your branding. Great post!

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The Small Business Blog

OCTOBER 10, 2007

Managing A Small Business In A Recession by Stefan Töpfer on Oct 10, 2007 Here in the UK we had the “ Pre Budget Report &# yesterday. Next up one client asked me about “How to run his small business in a recession?&# You may get fewer orders, customers pay later, some customers go out of business – was his answer.

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The Small Business Blog

JANUARY 14, 2008

turnover within five years of start-up; • only 6.8% A third of all business start-ups fail in the first three years and only 10 per cent achieve high growth. Here are some of the reported findings of the ESM‘s team: • a decline from 29% in 1996 to 16% in 2006 of small businesses reaching a £1 Mio.

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The Small Business Blog

FEBRUARY 2, 2008

I knew starting up company is not a peace of cafe but did not realize I would have needed so much money. They should focus on spending their limited budgets only on things that will generate them business. this is where you base your starting point in putting it up together. I guess you are right. Digg Furl Netscape Yahoo!

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The Small Business Blog

MAY 12, 2010

In the interest of fairness it is necessary to end the practice of giving projects only to large multinational corporations – which often fail or run massively over budget – while better and more innovative solutions are available at a fraction of the cost. It is a basic human right to live in legal certainty. VB, Stefan PS.

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The Small Business Blog

JANUARY 22, 2008

There are companies who will help you to set up or do business abroad, like Zana Network. Most notably because of exchange rate risk which makes it hard to budget. If you are wondering what you can do to help your business and your country, think exporting. I hope that helps to alleviate any money problems. Digg Furl Netscape Yahoo!

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The Small Business Blog

OCTOBER 1, 2007

So if you are thinking about starting, growing or running your small business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal businesses , but are worried about if you can be successful, worried about failing, worried about giving up your job, etc. than bootstrapping is for you.

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The Small Business Blog

MAY 31, 2006

Simply because the needs of a $100M company, which SAP and Oracle consider a "small" business are not even comparable to a 6-10 person company – traditionally referred to as SOHO , while recently a new term is popping up: VSB – very small business, the absolute "S" part of SMB. We spent a crap-load of money.

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The Small Business Blog

MAY 8, 2006

This is where I would definitely look for an accountant who belongs to a professional body, and holds a current and up to date practicing certificate, at least this way I would know this ‘stranger’ has gone through a certain standard of training and will have had to achieve a minimum level of experience before being admitted to membership.

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