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Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

LEADERASSISTANT.COM

Ciara Trotman is an executive assistant and event planner with over 20 years of experience in corporate finance and big box technology. LEADERSHIP QUOTE I will not lose, for even in defeat there’s a valuable lesson learned, so it evens up for me. –

Forms 74
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Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

LEADERASSISTANT.COM

Michelle Motz is a highly accomplished and results-driven administrative professional with a knowledge of finance, investor relations, strategy, M&A and Human Resources. In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role.

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Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

LEADERASSISTANT.COM

She currently serves a Software Engineering Executive but also has experience assisting in the medical, arts, legal, real estate and finance fields. . – 1 Timothy 4:12 CONNECT WITH MARIAH Mariah on LinkedIn ABOUT MARIAH Mariah Kerby is an experienced assistant who has been in the space for 10 years.

Gifts 96
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Ep 221: Jennifer Chamberlin on Working From Home and Seeing Yourself as More Than Just an Assistant

LEADERASSISTANT.COM

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She grew up in England but was always passionate about Europe and learning foreign languages. When she began her first full-time job in Disneyland Paris in 1999, she knew it was the beginning of a new life in France.

2016 86
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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Ep 215: Kathleen Burns Kingsbury on Changing Your Money Mindset and Negotiating for What You Deserve

LEADERASSISTANT.COM

Breaking Money Silence®: How to Shatter Money Taboos, Talk More Openly about Finances, and Live a Richer Life is Kathleen’s fifth book. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

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Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Make it easy for your customers, according their definition of easy. They will order more, and will continue to do business with you as they learn to rely on you as a data source. If you manage an internal support organization like Information Technology, Human Resources or Finance, re-visit your internal benchmarks.