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Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. So, by comparison, they’re full up.

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Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Is that the right comparison? Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. A customer’s last memory of service is rarely another organization of your type. For business to business companies, the comparisons may be different but they still happen. *

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Small Businesses and Shipping Providers: What Are the Options?

Small Business CEO

Think of this: if a customer’s package is late, damaged, or lost, their next purchase could very well be from a competitor. Most consumers like to have shipping options so they can choose one that fits their budget and schedule. One of the first steps when making a decision on shipping services is to identify consumer needs.

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What Is An Applicant Tracking System? 20 Powerful Benefits & Features

Recruit CRM

Scans & Sorts Applicants Applicant Tracking Systems have in-built resume parsing features that pull out important information from a candidate's CV and lay it out for recruiters to take note of. Here is a very informative article on reducing the bounce rate and getting more and relevant applications.

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