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Generative AI will hollow out many middle class roles over the next decade

Workplace Insight

In at least ten white collar roles, more than 35 percent of tasks could be done by AI, with medical secretaries (41 percent) predicted to be the most impacted. Generative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from Pearson.

Medical 64
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Confessions of a Micro-Manager

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Here are some reasons I think managers can get possessive: Im not sure I can trust you. A manager has to have confidence that you know how to do your job. I never wanted to be a manager.

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Managing your Boss's Inbox

Laughing all the Way to Work

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. Your role may be just to unclutter their Inbox so they can better manage the important items. Lets enjoy our day together.©

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The art of meeting customer expectations

Service Untitled

Managing customer expectations are closely tied to an organization’s consistent and accurate ability to communicate. When there are poorly managed expectations and neglectful follow-up procedures, customers become confused, disappointed, and frustrated. Had she known what to expect, she wouldn’t have been as upset.

Medical 40
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Whose meeting is it anyway?

Laughing all the Way to Work

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked? Whose responsibility is it anyway?

Agenda 100
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Contest!

Laughing all the Way to Work

Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I finally had a chance to sit down and read your book over the holiday. I am remiss.

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Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize.

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well.