Practically Perfect PA

SEPTEMBER 10, 2014

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. Unlike other members of staff working with the Executive team brings a whole host of rules and a particular style of working.

Gossip 100

Gossip ASAP Etiquette AT&T 100

Stephanie LH Calahan

APRIL 14, 2010

Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University. 

Etiquette 100

Etiquette Phones Networking AT&T 100

Worxbee

DECEMBER 6, 2021

How well do you and your virtual executive assistant, or any other remote-based team members, communicate? Video communication is often only used for team meetings that have been booked. It’s not generally good etiquette to try calling in without a booked meeting. Let them know how you’d prefer to receive feedback.

Project Management 122

Project Management Environment Email Etiquette 122

LEADERASSISTANT.COM

JULY 2, 2023

In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

2013 69

2013 Etiquette Restaurants Customer Service 69

Eat Your Career

SEPTEMBER 18, 2018

To help you assess (and enhance) your skill with this crucial maneuver, here’s a short excerpt from my e-book, “Modern Business Etiquette: More than Manners.” . In the past, proper etiquette was for women to wait for men to extend their hands and for lower-ranking professionals to wait for higher-ranking ones.

Etiquette 252

Etiquette Phones Confidence Interviewing 252

Office Dynamics

DECEMBER 15, 2014

Our team collectively began to wind down the year and talk about all that’s happened over the years, in the profession, in our own lives, and in the lives of the many we’ve come to know – as we did this, we experienced a wave of emotion. We’re offering our book, Who Took My Pen … Again? This book comes from a very special place.

Gifts 100

Gifts 2014 Collaborate 2015 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

I suggested it to the person organizing the event so I could help out and work it, but also to meet the direct reports of my CEO and the rest of the team at the headquarter office there. I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things.

Attire 40

Attire Etiquette Clothes Time Zones 40

Office Dynamics

JULY 21, 2016

TRAVO is not a corporate booking tool. Flight / Hotel availability is real time so you should be able to book on any internal corporate booking site or travel agency for the exact same selections. That being said, TRAVO Preferred will allow you to book with one click, autofill loyalty #s, receipt management, and much more!

Travel 100

Travel Administrative Professionals Agencies International 100

Allwork

NOVEMBER 6, 2023

And you can go from anything from an hour booking a meeting room to usually about three years contract horizon there. They have to book this. So the products there you buy which products you want as well, and you get a ready made community. That’s the big one there with the flexible office sector.

AT&T 226

AT&T Environment Travel Restaurants 226

Service Untitled

OCTOBER 11, 2010

The recurring theme in the book centers around the Golden Rule; if you treat people well and the way you would like to be treated, they will do the same. Sharp begins the book with his personal story. Bottomline : The book is unpretentious, inspirational, and offers excellent advice about the importance of customer service.

Customer Service 40

Customer Service Travel Training Etiquette 40

Laughing all the Way to Work

FEBRUARY 16, 2012

I keep the rule book with me in the meeting and have tabbed it to some things that I want to be able to find quickly. Directors are to follow up with their teams and report back on any budget implications. But rest assured it is always OK to go back and find the answer.

Agenda 100

Agenda Finance Etiquette Legal 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I finally had a chance to sit down and read your book over the holiday. I usually snap my fingers and say "Hey, over here!" We joke about it, but it is distracting.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

JUNE 4, 2010

Some people dont play well in a team and can be like that link in the chain that keeps skipping. What can you do if you are part of a team that is not playing well together? Are you doing your part and contributing to the goals of the team or are you getting bogged down with situations? Good team play can be contagious.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I finally had a chance to sit down and read your book over the holiday. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Service Untitled

SEPTEMBER 27, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Quality vs. quantity in customer service Cheryl September 27, 2010 Behind the Scenes , Customer Satisfaction , Customer Service No Comments Productivity and efficiency is what an organization wants from a customer service team. So how was this issue addressed?

Customer Service 40

Customer Service Etiquette 2010 2006 40

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Productive & Organized Home Contribute to P&O! Archive Network with Steph Is This You?   What is your 20?

Twitter 100

Twitter Fax Networking Etiquette 100

Office Dynamics

MARCH 12, 2015

With the baby boomers working longer and a shortage of millenniums coming into the work forces, you will see a trend of more of the baby boomers, Gen Y’s and millenniums working as a team. Baby boomers are admired for their business savvy, etiquette and professionalism and companies want that to flow over to the Gen Y’s and millenniums.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Laughing all the Way to Work

MAY 1, 2009

I like working with someone who has initiative, wants to do a good job and is keen to contribute to the team, but is there a time when initiative is not a good thing? I finally had a chance to sit down and read your book over the holiday. .© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked? Whose responsibility is it anyway?

Agenda 100

Agenda Time Zones International IAAP 100

Service Untitled

FEBRUARY 2, 2011

Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. With a defined culture, an employer can ask the right questions and look for a team player with enthusiasm, creativity, and imagination. The atmosphere of an organization has a direct correlation to the attitude of the employees.

Customer Service 40

Customer Service Etiquette Social Media Promotion 40

Laughing all the Way to Work

FEBRUARY 20, 2010

The team members were pleased with the work and it was agreed that the Finance Director should pay the invoice from the Recreation Account. The language of minutes Discussion and questions ensued -- The team members agreed -- It was decided -- The following points were made. Then the action makes perfect sense. Excellent material!

Time Zones 100

Time Zones Agenda IAAP 2010 100

Stephanie LH Calahan

MARCH 25, 2011

Booking Notebook. Contacts which enter into your business work flow as potential clients, team members, or partners may be transferred to your existing client management system when you make an appointment. Those that become personal friends, service providers, or consultants may simply be transferred to your personal address book.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I finally had a chance to sit down and read your book over the holiday. I am remiss.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. I really like the number 1- team player issue. I finally had a chance to sit down and read your book over the holiday. Lets enjoy our day together.© January 20, 2009 Foley-In-Charge said. to myself).

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I finally had a chance to sit down and read your book over the holiday. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book. I finally had a chance to sit down and read your book over the holiday. .© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! Well that didnt take long. Congratulations Tammy! 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

It can also improve team work and general office dynamics. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 12, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

They are a team of office professionals for office professionals. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. It was an amazing conference.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 1, 2010

If you are part of an administrative team you can use your meetings to share knowledge with each other or give tips on something new you have discovered. I finally had a chance to sit down and read your book over the holiday. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 4, 2008

If they are a team player then that filters down to the staff, but if they are the King of the Hill, then that also starts to filter down and people start to feel more important than they should and a lot of power struggles start happening and back-biting. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

AUGUST 13, 2010

I mentioned this to our team of admins at one of our meetings so when one of my co-workers found out how to do something they thought to share it with the team. I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love!

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Service Untitled

APRIL 22, 2010

Each department contributes so everyone in the company feels they are on the same team. photo credit: Stipo team Possibly Related Posts: Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Those emails count in customer service Emails can be an important part of business.

Customer Service 40

Customer Service International Etiquette 2010 40

Service Untitled

OCTOBER 12, 2010

It highlights the need to smile, help fellow workers, delegate projects as a team player, and have a positive outlook. The course traditionally goes on to warn agents about the possible negative impact on the company and business. Many agents politely listen, but consider the training course just a supplement to common sense.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Laughing all the Way to Work

DECEMBER 12, 2008

Be a team player. Having the right people in the right job is a good combination and makes for a productive team. Start yesterday and be the most improved worker on the team and show you have the qualities they are looking for. I finally had a chance to sit down and read your book over the holiday. Excellent material!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100