article thumbnail

Warning! Warning! Incoming text message.

Laughing all the Way to Work

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I finally had a chance to sit down and read your book over the holiday. I usually snap my fingers and say "Hey, over here!" We joke about it, but it is distracting.

article thumbnail

Welcome to Canada, Mr. President.

Laughing all the Way to Work

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I finally had a chance to sit down and read your book over the holiday. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Whose meeting is it anyway?

Laughing all the Way to Work

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked? Whose responsibility is it anyway?

Agenda 100
article thumbnail

Contest!

Laughing all the Way to Work

Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I finally had a chance to sit down and read your book over the holiday. I am remiss.

article thumbnail

Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

If the anger is an emotion derived from the consequences of a medical condition, the health care professionals can still maintain excellence in customer service by adhering to the following suggestions: Be attentive when the patient is speaking. Are you listening medical professionals? Have empathy for the patient the entire time.

article thumbnail

Making better business by exceeding customer expectations

Service Untitled

Possibly Related Posts: Book Review: Exceeding Customer Expectations I just finished reading Kirk Kazanjian’s book Exceeding Customer Expectations. Customer service expectations for the medical community Everyone needs medical attention from time to time, and the . photo credit: Dana Moos, Realtor.

Medical 40
article thumbnail

Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I finally had a chance to sit down and read your book over the holiday. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info.