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The Assistant Toolkit

Practically Perfect PA

On top of all of that, we have opened up bookings for next year’s Assist Conference. A lot of what we do just becomes second nature and before you know it years have passed without any of us taking some time to attend training events or read some books that are specifically designed to enhance our skill sets.

Skills 100
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Whose meeting is it anyway?

Laughing all the Way to Work

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked?

Agenda 100
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Admin Buddies

Laughing all the Way to Work

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. If it is a planned time off then you can meet with your buddy and give them any instructions or information they will need to handle in your absence and any contact names and numbers. 5, 2010 at 12 p.m.

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When your boss arranges meetings behind your back.

Laughing all the Way to Work

Does your boss ever organize a meeting behind your back? He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. Depending on the importance of the impromptu meeting, it may need to be changed to another timeslot to accommodate his or her calendar. 5, 2010 at 12 p.m.

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Pass it on.

Laughing all the Way to Work

I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about. The tip she sent me was how to edit an email that you have received. Close out of the email and you will be asked to Save the changes.

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Routine Procedure – Friday

Practically Perfect PA

0810 – I’m on the early train into work today as there is a Board meeting starting at 9am. I have a quick look through my emails but nothing much has been sent in overnight that is urgent so I have a chance to read my book for a bit. 0900 – Grab a cup of tea and set up my computer and open the post.

Email 100
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Routine Procedure – Monday

Practically Perfect PA

The train turned up on time, I managed to get a seat and was able to check my emails and calendar for the day ahead. I pick up a cup of tea on my way back to my desk. My Directors are all in a meeting so no chance to connect yet. I email the director asking him to contact senior manager. This takes 10 minutes.

Email 100