Success
OCTOBER 19, 2023
It encompasses a broad spectrum of activities including online courses, mentorships and even top personal development books to assist you on your journey. Furthermore, the knowledge you gain provides the strength and confidence you need to meet emerging challenges throughout your organization and beyond. Don’t be shy!
Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
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Success
DECEMBER 30, 2021
Organizations of all shapes and sizes have one thing in common: people. . But if you ask leadership experts Three and Jackie Carpenter, they’ll say people aren’t just part of an organization—they’re the most important. But their experiences also gave them insight into the cultures at great organizations. It’s a timely message.
Success
JANUARY 9, 2023
He wrote a book about ways people lose in business entitled The Ten Commandments for Business Failure. It isn’t the incompetent who destroy an organization. Kettering said, “Research is an organized method of trying to find out what you are going to do after you cannot do what you are doing now.” Why do businesses fail?
Customers Rock!
JUNE 26, 2011
This is most likely intended to help the airline stay top-of-mind with the customer and gently encourage them to book their next flight with the airline. However, in this case, the monthly email only serves as a reminder that this particular customer doesn’t have any more points with AirlineX – and that hurts.
Allwork
JANUARY 10, 2024
Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service. Their core mission is connecting people to one another, making sure everyone feels included and accepted in the workspace.
Customers Rock!
MAY 5, 2011
I am so excited to share the news with all of you that I have a book coming out in July! And it is thanks to you, my faithful Customers Rock! The book is called The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers , being published by John Wiley & Sons.
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