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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Converting Clicks into Memberships: Optimizing Coworking Websites for Impactful Results

Allwork

Let Them Peek Inside Imagine you’re checking into a hotel: You’d want to see the room before booking, right? Book, Click, Go! Booking a vacation? Integrating booking and reservation systems is like offering a comfy chair with a single click. Google Analytics and Hotjar are your trusty magnifying glasses here.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher. —David K.,

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Book Review: Duct Tape Marketing by John Jantsch | THE SMALL.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk John’s book is full of those moments, when he talks about &# A Solution to THE Small Business Problem “, marketing. His book fills any bootstrappers heart with joy as he takes you step-by-step to developing your own marketing plan.

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Delivering Happiness Book Review

The Marq

TheMarq A Human Perspective on Business and Life Delivering Happiness Book Review Book Recommendations Tony Hsieh’s new book, Delivering Happiness , was released today. Overall, I highly recommend reading this as an inspirational and down-to-earth book about following your dreams.

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Silence is Deadly

Make or Break Moments

His phone is turned off – probably to avoid my text messages – and the silence is killing me. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. It included another customer service address to contact. So I focus on work. Except, guess what??