Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customer service for your business? I just realized that the word CUSTOMER isn’t anywhere on the page.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

MAY 25, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

Social Media 100

Social Media 2007 2008 2006 100

Andrea Kalli

MARCH 25, 2010

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Today, businesses can take less advice from promotion-packed business books and a lot more from historic strategy. For years, the idea of the ambitious upstart was limited to the realms of fiction.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

The Small Business Blog

MARCH 23, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

Customer Service 100

Customer Service 2007 2008 2010 100

Make or Break Moments

NOVEMBER 3, 2010

I’m reading the book “Two Weeks to a Breakthrough&# by Lisa Haneberg. An interesting book about being focused on a goal and working each day towards bringing it to life. In the Day Two exercise she has a great analogy and it made me think of companies trying to bring customer service to life.

Social Media 100

Social Media Customer Service Goals 100

Success

FEBRUARY 15, 2022

In the hopes of healing her own life, she sought training in coaching, nutrition, fitness and mindfulness, and her goal became to teach others how to balance a thriving career, body and mind. Maxwell and Rob Hoskins’ book and mandate to do and help and partner with people to change your world. . They are both influenced by John C.

Mentoring 312

Mentoring International 2021 Social Media 312

Make or Break Moments

MAY 7, 2010

Yours truly has a chapter in this book as well as in the Age of Conversation 2. Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole. Read all about it and then order your copy. Read all about it and then order your copy.

Social Media 100

Social Media Customer Service 2009 2008 100

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Selling a digital product, such as a book or an online course is far simpler. professionals working on non-fiction books), that’s when sales started to take off. selling services?

Social Media 258

Social Media Email Google Interviewing 258

Service Untitled

APRIL 4, 2011

In real estate sales, there is a lot more to successful customer service than dealing with just customers and clients. Homes are listed in multiple listing services, and thousands upon thousands of other selling realtors are there to sell a listed home. In real estate listing is the game. photo credit: thomasy7.

Customer Service 40

Customer Service Social Media Phones Confidence 40

Make or Break Moments

JANUARY 1, 2010

Using the three word system forces you to narrow your resolutions or goals for the year down to one word a piece -something you can remember, like a mantra. If customer communication or social media is on your list, I hope you’ll give me a call. If you can remember it, you will do it. I can help. 330-414-8792.

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2010 2009 Customer Service 2008 100

Make or Break Moments

APRIL 14, 2010

If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals. p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media.

Customer Service 100

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Make or Break Moments

MAY 26, 2010

It breaks your pitch into the Who, What Why and Goal and then analyzes your pitch. Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on social media. The leader of the event talked about a tool Harvard Business Review has developed to help you hon your elevator pitch.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 20, 2010

I was invited to speak on Earning Customer Loyalty - a great passion of mine, but the best part of my day was the keynote presentation by Anita Campbell of Small Business Trends. Isn’t the goal to make it easy for our customers/prospects to do business with us? You Betcha! So what is the first step?

Customer Service 100

Customer Service 2009 Social Media 2008 100

The Small Business Blog

NOVEMBER 2, 2007

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2009 2006 100

Make or Break Moments

FEBRUARY 8, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 14, 2010

He made it public He dissed his owner He didn’t do it right He won’t be “the man&# anymore He didn’t own his decision The question from the customer’s perspective is this: did Lebron put himself in the shoes of his customers or was the decision based solely on his needs and his goals.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. I’ll let you in on a little secret – the correct answer should be FALSE.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 14, 2010

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. We talk about CUSTOMER SERVICE but I didn’t see a group that dealt with the “relationships&# we have with customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 26, 2010

So look at your customer service policies. Or have you positioned yourself like Nordstroms and created policies around the 90% of your customers who just want a good quality product/service at an affordable price? Imagine a world where companies created a culture around the many. The Pareto Principle !

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JULY 27, 2006

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

UPS 100

UPS 2006 2007 2008 100

The Small Business Blog

JULY 30, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 21, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

Learning 100

Learning 2007 2008 2006 100

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

The Small Business Blog

MAY 18, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 8, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JANUARY 1, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 28, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

APRIL 18, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JANUARY 24, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

Mentoring 100

Mentoring 2007 2008 2006 100

Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom.

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom.

2010 100

2010 Training Skills Social Media 100

The Small Business Blog

APRIL 25, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

Travel 100

Travel 2007 2008 2006 100

The Small Business Blog

DECEMBER 28, 2009

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

DECEMBER 18, 2009

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 28, 2009

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 6, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 30, 2010

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100

2007 2008 2006 2009 100