Books Customer Service Examples Suppliers 
Practically Perfect PA
JULY 15, 2015
For example I always include the following contact details: The out of hours telephone number for the travel agent you booked through. The airline emergency and customer service numbers. Choosing a supplier for your office is not easy, particuarly when it comes to business travel. Book your place now.
Service Untitled
OCTOBER 22, 2010
Service Untitled The blog about customer service and the customer service experience. Let’s begin with the classic example of Toyota. Another example goes back to the 1982 deaths of seven Chicago residents after ingesting Extra Strength Tylenol. So what do these examples teach us?
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The Small Business Blog
MAY 30, 2010
Keep stakeholders (customers, staff, suppliers etc.) You must set an example with your work ethic. I would add something to number 4: set an example with work-ethic, your attitude and how you communicate ie. Leo Thornton Said on June 1st, 2010 at 4:28 pm Yeah I agree that you have to lead by example.
The Small Business Blog
AUGUST 24, 2007
Cost Cutting for Small Business – Payment Terms by Stefan Töpfer on Aug 24, 2007 There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last, without warning. This is like a 24% p.a. You can leave a response , or trackback from your own site.
The Small Business Blog
AUGUST 24, 2007
Cost Cutting for Small Business – Payment Terms by Stefan Töpfer on Aug 24, 2007 There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last, without warning. This is like a 24% p.a. You can leave a response , or trackback from your own site.
The Small Business Blog
FEBRUARY 16, 2010
by Stefan Töpfer on Feb 17, 2010 “Setting an example is not the main means of influencing another. Set an example – bosses have always expected a lot from their employees and, in today’s day and age, employees are expecting a lot from their bosses. Getting Fired Up! It is the only means.” Here are a few ideas: 1.Set
The Small Business Blog
FEBRUARY 2, 2010
The recent downturn has made companies think twice about who they are dealing with and has made them potentially more likely to switch suppliers. Don’t give up on your bottom 80% The rule of thumb has generally been that top 20% of your customers generate 80% of your revenues. It also sets a great example with the sales team.
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