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Welcome Smart Marketing Strategy

Make or Break Moments

In the post, Why Customer Data is Essential for Effective Marketing – Especially for Your Customers Jean shares a personal example of how Disney and Chase bank missed the boat when it came to using the historical customer data they had on file.

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Travel Itineraries

Practically Perfect PA

For example I always include the following contact details: The out of hours telephone number for the travel agent you booked through. The airline emergency and customer service numbers. Travel Itinerary Example. Filed under: Travel , Uncategorized. Happy travel planning, Nicky x.

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Getting Fired Up!

The Small Business Blog

by Stefan Töpfer on Feb 17, 2010 “Setting an example is not the main means of influencing another. Set an example – bosses have always expected a lot from their employees and, in today’s day and age, employees are expecting a lot from their bosses. Getting Fired Up! It is the only means.” Here are a few ideas: 1.Set

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High Performers Versus Low Performers - 7 Ways to Tell the Difference

Stephanie LH Calahan

Below are seven examples to help you do that. For each example, note that the operative word is "positively." Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. She trains, consults, and publishes handbooks that contain phrases for discussing performance.

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Top 5 Tips for Hands-On Leadership | THE SMALL BUSINESS BLOG

The Small Business Blog

Keep stakeholders (customers, staff, suppliers etc.) You must set an example with your work ethic. « WinWeb Pitch of the Week – Lily Waring Intimates Working From Home Basics » « Previous Entries This entry was posted on Monday, May 31st, 2010 at 7:00 am and is filed under Business Checklists.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. If a customer still needs further assistance, she can set up an online ticket, attach files, and credit card information, and feel confident all information has been sent confidentially and securely.

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Is Your Networking Fishy Enough?

The Small Business Blog

There is a great book by Andy Bounds called “The Jelly Effect&# , where he suggests that businesses should approach networking a bit like going fishing. One of the main reasons can be that, although they go out and network with many new businesses, they fail to define how they will network and who they want to network with.