Books Customer Service Discount Gifts 
Tips From T. Marie
AUGUST 17, 2016
A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.
The Small Business Blog
JULY 26, 2017
Follow these golden rules to build a reputation as a caring bed and breakfast, boutique hotel or national chain, to win repeat bookings. Convincing guests to stay at your hotel for a second or third time is up to eight times cheaper than winning a brand new customer. Tempt people back with discounts or freebies.
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Service Untitled
NOVEMBER 22, 2011
Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.
Service Untitled
DECEMBER 6, 2013
Whereas Amazon is no longer just a store for books, the grand giant now sells everything that can be sold or delivered, so how do local stores compete, and what needs to be done to gain customer loyalty even after the last ornaments have been neatly tucked away? Make customer assistance convenient and quick for shoppers.
Success
SEPTEMBER 6, 2021
Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Selling a digital product, such as a book or an online course is far simpler. professionals working on non-fiction books), that’s when sales started to take off. selling services?
Service Untitled
OCTOBER 15, 2010
Service Untitled The blog about customer service and the customer service experience. Granted, there is a rewards program, but my usual discount is $1.50, and I have to use it within a few weeks otherwise the offer expires. If I did, I would be entitled to an immediate 20% discount off of my first purchase.
Service Untitled
FEBRUARY 15, 2011
A survey needs to focus in on one product, one service, one team, or even one agent, and the data collected and responded to immediately. As an example, Mary Jones has a popular online website devoted to scrap booking crafts. What would you suggest we do to improve our service to you? Provide an incentive to encourage responses.
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