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Service Untitled» Blog Archive » Credit cards offer extra customer.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Credit cards offer extra customer service perks Cheryl April 14, 2010 Behind the Scenes , Customer Service , Little Things, Big Differences , Specific Companies No Comments My new Nordstrom credit card came in the mail, and I was pleasantly surprised.

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Beyond Books: Building Multiple Streams of Income

Andrea Kalli

Below are some ideas for earning money from products and services other than print books. Ebooks The easiest way to create an ebook is to convert your printed book to a PDF document. Book formats on Smashwords include PDF documents and formats that can be read by ebook readers and devices like Kindle, Sony Reader, iPod, and Palm.

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Beyond Books: Building Multiple Streams of Income | Internet.

Andrea Kalli

Below are some ideas for earning money from products and services other than print books. Ebooks The easiest way to create an ebook is to convert your printed book to a PDF document. Book formats on Smashwords include PDF documents and formats that can be read by ebook readers and devices like Kindle, Sony Reader, iPod, and Palm.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Click “read more&# to read the interview. Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. This is the final part of the interview with Doria.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?