Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. She learned how to troubleshoot, to schedule, to manage and juggle a hectic calendar, to change a trip eight times before traveling and then nine times while traveling, to organize, and the list goes on and on. “We

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. She learned how to troubleshoot, to schedule, to manage and juggle a hectic calendar, to change a trip eight times before traveling and then nine times while traveling, to organize, and the list goes on and on. “We

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

They had booked the space for November 8th. I knew we were going to go back to that city the next year so negotiated with the hotel that if I booked the next event at their venue would they waive the cancellation fee. If you are not sure of the number of people who will be booking, then give them a rough estimate.

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

JANUARY 10, 2010

I travel far to try and find a full-serve station, but they are becoming extinct. I of course ignored him and went about providing the best service I could. I finally had a chance to sit down and read your book over the holiday. The incentive was you saved.002 002 cents a litre. That was never enough to get me out of the car!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 31, 2009

I booked one of my former bosses on a flight to Toronto. I printed his e-ticket and had everything prepared for his travel. Linda (our travel agent) was obviously having a bad day. Years ago, when I worked for the Royal Canadian Mounted Police (RCMP), I took a training course on a Telex machine. Excellent material!

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

AUGUST 1, 2010

Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work. Of course even if the system hadnt crashed, I would have needed to know my server and Outlook password so I could get into my sub-folder with all my passwords? But they refuse to help me out.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

JUNE 27, 2009

HA HA This assignment of course is a result of "Just say yes". About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. Excellent material!

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Service Untitled

AUGUST 24, 2010

Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time?

Customer Service 40

Customer Service Credit Card Travel Fax 40

Laughing all the Way to Work

MARCH 13, 2010

Of course that usually doesnt happen at work so I take about an hour of my home time, but it is well worth it the next day. I finally had a chance to sit down and read your book over the holiday. I find the best time to think about what I need is when I have a nice quiet time to do that. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 20, 2009

Of course, the reason could have been that I was up all night with a sick child or wasnt feeling well myself or I just had an argument with my spouse and was still stewing about it. I was actually just reading a chapter of the book "The Art of Extreme Self-Care" by Cheryl Richardson which speaks to some of this.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

MAY 1, 2009

Of course there will come a time when questions about certain things will not have to be asked as it is hoped the new hire will catch on to the office procedures and their initiative will kick in and they will take on these tasks on their own, but in the beginning please ask. I dont see it as a weakness, but as a strength. Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 29, 2008

I am planning a local fundraiser to help the family with the costs on November 15th, but of course it will be in Ottawa, Canada and I know most of you are elsewhere. In the meantime, I have decided to donate the royalties on any sales of my book to the Canadian Cystic Fibrosis Foundation. My book is currently available on Amazon.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 8, 2009

I was eager to open my brand new book bag and get my pencil and write the first words in my new scribbler. Of course you have to be prepared and know your stuff, but knowing you look good when you walk in the door will do wonders on how you present yourself. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. Excellent material!

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

OCTOBER 6, 2009

They seemed surprised that I didnt know she had an alcohol problem because they told me you could smell the booze off her every day, but of course I hadnt noticed. I finally had a chance to sit down and read your book over the holiday. Excellent material! Congratulations on this achievement/labour of love!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

Take for instance on my first day in my new job, these were the acronyms that were being tossed about in conversations at a meeting where I was taking minutes: DOCAS, DRE, LHINS, NAGWD, OCRI and DAC to name a few and these of course are all pronounced as words. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

OCTOBER 4, 2008

Of course we know that people like this are not the Queen and their self-importance is only from themselves, but they can sure make your life miserable while you are in their kingdom. I finally had a chance to sit down and read your book over the holiday. How can you survive in this kind of a working environment? Excellent material!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

Give the task to an assistant and we will work with everyone involved and not only set up the meeting date and time, but book the boardroom, photocopy and distribute the meeting materials and arrange the flight and hotel if necessary. Of course if you are not licensed to do a particular job, or qualified, then you should not do it.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I finally had a chance to sit down and read your book over the holiday. I have loved it ever since and that is when my list of handy Favourites was born. Excellent material!

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

MAY 23, 2009

Of course there were four Karens and three Bobs. the phone book, standard filing practices etc.) Choose the Address Book Tab at the far right. I finally had a chance to sit down and read your book over the holiday. Or if I was delivering mail to someone I had to stop, re-think and look for their first name.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 10, 2009

Of course what works for me will probably not apply to you so you need to set up folders that apply to your working situation, but the fewer the better. I finally had a chance to sit down and read your book over the holiday. For instance, I have folders for the Board of Directors, International, Personal and one for Work Information.

Time Zones 100

Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

JANUARY 3, 2009

If you have to P.S. this far you have missed the point of the P.S. * POSTSCRIPT TO MY POSTSCRIPT ARTICLE My boss read my blogpost and pointed out to me that he thought the correct way to write the post script is: PS or PPS Of course, he sent me a link to prove his point. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 1, 2008

Of course there is a down side to being able to do that. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. Excellent material!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 10, 2009

Of course if you know in the probationary period that this is just not the right fit for you, better to get out rather than being in a job you hate. I finally had a chance to sit down and read your book over the holiday. She advised that I should stay at least one year in any job I was in. Excellent material!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

It is usually a business I am interested in and I want to know when new courses or products are offered. I still get some flyers by regular mail and I do still appreciate them when it is a menu from a fast-food restaurant, money-back coupons or notices of courses in my area, but otherwise I throw them in the recycle bin.

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

JUNE 14, 2009

There are courses on minute taking and Board governance, but also you can learn alot by reading books and asking others who are in this field. I finally had a chance to sit down and read your book over the holiday. It is interesting work. Excellent material! Congratulations on this achievement/labour of love!

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

JANUARY 18, 2009

The members of my team of course didnt want to even be near me because of the germs I was spreading and I not only felt sick, but understandably rejected by my co-workers. I finally had a chance to sit down and read your book over the holiday. Or so I thought. Excellent material! Congratulations on this achievement/labour of love!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

AUGUST 29, 2009

Of course my comments are limited because the subject matter is not my expertise, but he relies on my input and corrections to make the document look good. Do I have to make a reservation, book a boardroom, call someone or bring something forward? I finally had a chance to sit down and read your book over the holiday.

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

MARCH 15, 2009

The first day of each month, I go through the monthly folder and sort the items into the appropriate numbered file to be processed through the course of the new month. I finally had a chance to sit down and read your book over the holiday. If it something that needs attention after the month ends, then it goes into the monthly folder.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

SEPTEMBER 3, 2010

When they are traveling, we remind them about club access in the airport or baggage insurance that the cardmember may have forgotten about as benefit readily available through their card. And over extenuating circumstances, over the course of time with many customers, we have been a go-to company.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Service Untitled

MARCH 4, 2009

Colin Shaw said: Mar 08, 09 at 5:42 pm I live in England but travel throughout the globe. Service Untitled said: Mar 07, 09 at 4:43 pm Sara, I think that is a good observation and a great point. Brian, thanks for your comment and addition. What I know from dealing with many multinational companies is culture and expectations play a big part.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

Laughing all the Way to Work

AUGUST 10, 2010

Of course these are only a portion of the shortcut keys that are out there, but unless they are easy you wont remember them. I finally had a chance to sit down and read your book over the holiday. These work in Word, PowerPoint, and (Excel and Outlook with some exceptions). Excellent material!

Keyboards 100

Keyboards Time Zones IAAP PowerPoint 100

Laughing all the Way to Work

JANUARY 19, 2009

The switchboard can get so busy at times that its just not possible to introduce every call that comes through (except, of course, for those calling for the big bosses). I finally had a chance to sit down and read your book over the holiday. The cure: always answer the phone professionally - this way youre never caught off-guard.

Time Zones 100

Time Zones IAAP 2009 International 100

Service Untitled

APRIL 7, 2010

The rising cost of fuel, a reduced customer demand and the effect of the swine flu on travel patterns have forced airlines to find new ways to increase bottom lines just to survive, however to what cost? And of course Spirit hadn’t refunded the cost of the tickets. And isn’t this all a part of customer service? That was it.

Customer Service 40

Customer Service Travel Policies AT&T 40

Success

SEPTEMBER 6, 2022

Over time, failures dash our self-confidence , etiquette dictates our behavior, and it becomes more difficult for adults to be completely open and honest about what they think. In his 2008 book, Jump the Curve: 50 Essential Strategies to Help Companies Deal with Emerging Technologies , Uldrich devotes a chapter to “The Power of Play.”. “It

2008 264

2008 Google 2005 Cubicle 264

Men With Pens

NOVEMBER 19, 2009

Reply Heather Villa ( @IAC_Heather ) November 20, 2009 at 5:17 am “Are all your friends, the people you talk to, and the peers you hang out with all sort of in the same circle as you?&# – Of course not and yet you’re right, we seek out and interact more with those in our main niche in our online community. I like that.

2009 40

2009 AT&T Gifts Training 40