Books Copyright Etiquette Staples 
Service Untitled
JUNE 8, 2010
The book emphasizes that satisfying customers is not complicated. Three questions pertaining to customer service became staples: How satisfied were you? Bottomline: The book clearly explains starting and managing a company with practical and useful advice aimed towards customer service and employee satisfaction.
Laughing all the Way to Work
JUNE 23, 2009
© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. Lets enjoy our day together.©
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