Books Copyright Customer Service Management 
The Small Business Blog
MARCH 23, 2010
Copyright © 1994-2010 Winweb® · All rights reserved. WinWeb – Your Office Online Simply the best way to manage your small business! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers.
The Small Business Blog
NOVEMBER 2, 2007
Copyright © 1994-2010 Winweb® · All rights reserved. WinWeb – Your Office Online Simply the best way to manage your small business! John’s book is full of those moments, when he talks about &# A Solution to THE Small Business Problem “, marketing. External Links External Links SynergyOne.co.uk
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Service Untitled
JUNE 8, 2010
Service Untitled The blog about customer service and the customer service experience. With a constant emphasis on customer service, Kazanjian reveals the simple philosophy of Taylor’s approach to customer service. The book emphasizes that satisfying customers is not complicated.
Andrea Kalli
APRIL 6, 2010
While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses. Limit your daily email quota.
The Small Business Blog
MARCH 30, 2010
Copyright © 1994-2010 Winweb® · All rights reserved. WinWeb – Your Office Online Simply the best way to manage your small business! Planning how to manage your time is not a waste of time! Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes.
The Small Business Blog
JULY 27, 2006
Copyright © 1994-2010 Winweb® · All rights reserved. WinWeb – Your Office Online Simply the best way to manage your small business! You need to look on your books as your very own window on the health and well being of your business. So, now you know why you need to keep books, but how do you go about it.
The Small Business Blog
JULY 30, 2010
Copyright © 1994-2010 Winweb® · All rights reserved. WinWeb – Your Office Online Simply the best way to manage your small business! by Stefan Töpfer on Jul 30, 2010 Fellow blogger John Crickett is busy writing a new book: The Big Book of Business Ideas , and he needs your help. John Needs YOU!
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