Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Respect your address book and their time. Company-wide Social Collaboration Sites.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Respect your address book and their time. Company-wide Social Collaboration Sites.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Respect your address book and their time. Company-wide Social Collaboration Sites.

Networking 100

Networking Social Media Etiquette Facebook 100

Allwork

NOVEMBER 6, 2023

So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. And you can go from anything from an hour booking a meeting room to usually about three years contract horizon there. The larger the company, the less time people spend in the office, the smaller the company.

AT&T 278

AT&T Environment Travel Restaurants 278

Worxbee

DECEMBER 6, 2021

Video communication is often only used for team meetings that have been booked. It’s not generally good etiquette to try calling in without a booked meeting. You might assume they mean NFL and book tickets for a game coming up in the client’s city this weekend, but what if they meant an alternative definition of football?

Project Management 122

Project Management Environment Email Etiquette 122

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. It’s sort of a neat role too because the company has no other support roles in the US. Any books or reading up on this would be helpful too please.

Attire 40

Attire Etiquette Clothes Time Zones 40

On The Job

DECEMBER 6, 2013

You have to introduce yourself to the security guard every day to gain entrance to your office, and you’ve worked at the company for three years. The advice not only helped the teen become more popular, but the chronicling of her efforts garnered her a $300,000 book deal. DreamWorks has optioned movie rights to the book.

Etiquette 100

Etiquette Holidays Promotion Email 100

Service Untitled

JUNE 8, 2010

That teamwork eventually evolved into a company boasting 62,000 support personnel, 7,000 branches, and 800,000 vehicles. The book emphasizes that satisfying customers is not complicated. Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress.

Customer Service 40

Customer Service Staples Etiquette 2010 40

Office Dynamics

MAY 29, 2018

After her live World Class Assistant course, she continued to learn from my webinars , books, Monday Motivators , and online courses. Recently the company Gillie had been working for was going through a merger and she was no longer going to have a position. Learn business etiquette and protocol. Gillie is a life-long student.

Administrative Professionals 188

Administrative Professionals 2018 Resume Etiquette 188

Office Dynamics

JULY 21, 2016

My company has a corporate travel agency, how do I use TRAVO? TRAVO is not a corporate booking tool. Flight / Hotel availability is real time so you should be able to book on any internal corporate booking site or travel agency for the exact same selections. Most common questions from the webinar: 1.

Travel 100

Travel Administrative Professionals Agencies International 100

Musings of a High-Level Executive Assistant

MARCH 18, 2014

I will be supporting the President and VP of a company which has been established for quite some time and has a great reputation. I would like to start some books this week, to give myself those refreshers. Some of the books I have found seem a bit outdated, yet some resources have recommended them. Performance jitters maybe.

Email 40

Email Confidence Etiquette Skills 40

Service Untitled

OCTOBER 11, 2010

The recurring theme in the book centers around the Golden Rule; if you treat people well and the way you would like to be treated, they will do the same. Sharp begins the book with his personal story. Bottomline : The book is unpretentious, inspirational, and offers excellent advice about the importance of customer service.

Customer Service 40

Customer Service Travel Training Etiquette 40

BioTeams

JUNE 30, 2020

Zoom, however due to its ease of use and platform agnostic deployment, is now well ensconced within many companies virtual meeting arsenal. Point 3 is actually relevant in the context of the learning organisation, as it’s a foundational method to break silos and involve intra and cross company collaboration by the way!

Agenda 69

Agenda Collaborate 2020 Etiquette 69

Worxbee

SEPTEMBER 20, 2021

Basically, if it doesn’t need a daily (or weekly) update, don’t book one! Many companies seem to book hour-long meetings because it’s a neat slot on a calendar, but often, a lot of side-tracking and daydreaming happens during a full hour (especially when people are sitting at home or in co-working spaces!).

Agenda 52

Agenda Environment Etiquette Goals 52

Service Untitled

SEPTEMBER 21, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

APRIL 16, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store.

Customer Service 40

Customer Service Credit Card Restaurants Etiquette 40

BioTeams

MARCH 11, 2020

Companies are being forced to look at ways to support their workers through virtual technologies that foster remote working and collaborative project engagements in distributed, non physical environments. Ultimately this leads to effective team communication etiquettes in virtual settings, more of which can be read here.

Environment 59

Environment Collaborate Etiquette Forms 59

Laughing all the Way to Work

JANUARY 11, 2008

Judith Kallos of Netmanners.com has written four books on the subject of e-mail etiquette so I asked her and she said the correct spelling is e-mail and she got her information from the "Chicago Manual of Style". Your company may even have a preference on how they want it written. So there you have it folks. E-mail is correct!

Email 100

Email Etiquette 100

Office Dynamics

DECEMBER 15, 2016

You’ve seen the looks on your employees’ faces when they all open the exact same pencil set or company tote bag and you don’t want to repeat that ever again. Have an employee who has his nose in a book the minute he’s on his lunch break? With this membership, he’ll also get a subscription to ESPN the Magazine. For the Bookworm.

Gifts 100

Gifts Holidays Restaurants Travel 100

Office Dynamics

MARCH 12, 2015

You have to show your executive and business owner how investing in your development will benefit them or the company. All the more reason you have to show your executive the benefits you will drive; the benefits your executive will derive from sending you and how the company will benefit. It can be a very hard sell.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Professional Assistant Blog

OCTOBER 6, 2009

By The Professional Assistant on Tuesday, October 06, 2009 Filed Under: Meetings , Research , Travel A re you trying to book a flight, hotel or car rental for your manager? This site just saved my company a ton of money! Home About Me Advertise Finding The Best Travel Deals - Online!

Travel 100

Travel 2008 Google Docs Cubicle 100

Office Dynamics

JUNE 22, 2015

It is in regards to an article I had read a while back called: E-mail Overload Costs Companies Billions in Lost Productivity. Follow our Company Page on LinkedIn. If you’ve ever said or heard an admin say, “I’m just an admin,” this book will change your view about the administrative profession.

Mentoring 100

Mentoring Goals AT&T Confidence 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I finally had a chance to sit down and read your book over the holiday. I usually snap my fingers and say "Hey, over here!" We joke about it, but it is distracting.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Well, behind every important business person, whether they be the head of a Fortune 500 company, a movie star or even The President of the United States, they all need an assistant to help them manage their responsibilities. Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked? Whose responsibility is it anyway?

Agenda 100

Agenda Time Zones International IAAP 100

Service Untitled

AUGUST 12, 2010

Customers may leave because they don’t like your product, their friends have influenced them to move to another company, or the competition simply has you beat, but according to statistics, most customers leave because of a change in attitude or indifference by the business.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Stephanie LH Calahan

MARCH 25, 2011

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. I put in as much info as I need to find that contact at a later date (name, company, title, industry, etc). Booking Notebook. Speed stuns.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I finally had a chance to sit down and read your book over the holiday. I am remiss.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

OCTOBER 22, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to overcome negative brand perception Cheryl October 22, 2010 Customer Satisfaction , Customer Service Experience , Specific Companies 1 Comment It’s the elephant in the room when consumers become disenchanted with a company’s brand.

Customer Service 40

Customer Service 2010 Suppliers Etiquette 40

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Personal Productivity Time & Priority Management Company/Group/Department Connect Today!   What is your 20?

Twitter 100

Twitter Fax Networking Etiquette 100

Service Untitled

OCTOBER 8, 2010

When asked if Ford might consider lifetime warranties, the company commented that longer warranties allow customers greater potential for abuse. Customer relationships are based on a company’s service especially in the auto industry. Companies can not take the customer for granted and need reliability and flexibility.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

JANUARY 29, 2010

My friend Tom lives in the South Florida area and provides the personal touch; his company is small and local which gives him intimate knowledge of the immediate marketplace. Two years later, that same homeowner where Tom apologized and rectified his mistakes called for Tom’s company to do a job for her.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

FEBRUARY 2, 2011

Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. It’s difficult to define because every business has a culture, but how effectively does it serve a company, and if we want to transform our culture can we really do it? Do we want to deliver a better or different product?

Customer Service 40

Customer Service Etiquette Social Media Promotion 40

Laughing all the Way to Work

JULY 12, 2010

Lynn was in good company as some notable winners of the 2010 Stevie® Awards included: - Executive of the Year: Lawrence J. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. I finally had a chance to sit down and read your book over the holiday. Morgan Chase & Co. Excellent material!

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

MAY 26, 2010

Guest Writer May 26, 2010 Culture , Little Things, Big Differences , Specific Companies No Comments We’ve all heard the saying “it starts at the top.” Typically, it’s in reference to how the attitudes of company leaders determine the attitudes of that company’s staff members.

Customer Service 40

Customer Service 2010 Etiquette Social Media 40

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I finally had a chance to sit down and read your book over the holiday. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

AUGUST 27, 2010

The successful company focuses on its customers, and in order to do that, leadership has to be involved and focused on improving employees and all business processes. So how does a company become process-focused? First, each company has to prepare. Companies need a mission statement so they can identify their key processes.

Customer Service 40

Customer Service Suppliers Etiquette 2010 40