Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. That makes it difficult when I am supposed to be organizing his calendar, but since I am responsible to organize his time and in spite of my frustration, I have to make it work. April 09, 2010 Jakob said. Excellent material!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. State the purpose of the meeting in the calendar appointment as well as who will be at the meeting (i.e. Follow up with the meeting organizer to request agenda and/or meeting materials, pre-reading, etc.

Time Zones 100

Time Zones IAAP International Calendars 100

Stephanie LH Calahan

JANUARY 3, 2011

  Here are a few tips to get started: Set up a filing system to store and manage your paperwork Your paperwork likely consists of three types of paper:  1) stuff you need to take action on 2) stuff you are saving for reference and 3) stuff that you should have tossed a long time ago, but haven't.    Avoid backlog. 

Filing 100

Filing Medical Finance Health 100

Laughing all the Way to Work

JUNE 14, 2009

My favourite to-do list is a calendar timeline so I can see at a glance where I am at and what I need to do to get there. It is simply using an on-line calendar with space on each day to enter what needs to be done. To generate a calendar in Word 2007, click on the Office Button (in the top left-hand corner). No surprises!

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? When booking meetings ownership of the meeting has to be established. Is the boardroom booked? Whose responsibility is it anyway?

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If it is a big project I use a calendar and write down all my required to-dos on the dates I need to get them done to make my deadline. If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Just before my book was published I promised I would have a contest on my blog and someone could win a copy of my book. Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. I finally had a chance to sit down and read your book over the holiday. I am remiss.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

Laughing all the Way to Work

SEPTEMBER 19, 2008

Another bring-forward and organizing tip my friend shared with me (that she picked up from another assistant along the way) is using two-fold folders, with inside pockets. My boss likes me to print his weekly calendar on Monday so he can see at a glance what he has for the week so I clip that to the front of the folder.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca Excellent material! Dealing in real time.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

DECEMBER 12, 2009

I started this blog to share the knowledge I had picked up over the years either from other administrative assistants, my bosses or from trial and error. Bring Forward System or Using Tasks in Outlook Have a system to follow up on items your boss has asked you to do or things you know you need to do. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International 2009 100

Musings of a High-Level Executive Assistant

AUGUST 7, 2012

Try to set up the communication of the office so your boss checks their own emails and responds, but you are in charge of all the mtg coordination, phones, and anything that happens in the office. Tech glitches happen all the time and 2 people controlling one person's calendar is not the easiest thing.

Holidays 40

Holidays Calendars Credit Card Restaurants 40

Laughing all the Way to Work

DECEMBER 19, 2009

Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Another benefit to writing it down is if your boss asks you to cancel it or to quickly tell you when the meeting is, you can look at the sheet rather than trying to search for it in your calendar. Excellent material!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. Come up with a plan on how you are going to improve in the areas you identified as needing improvement. I finally had a chance to sit down and read your book over the holiday.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 10, 2008

If that is not happening, schedule yourself in their calendar. You want to keep up to date on their working life and all they have to do. Keep up to date on their calendar and look ahead to see what is coming up and what your boss might need to prepare for that. Excellent material! Minute taking made easier.

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book. I finally had a chance to sit down and read your book over the holiday. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. I remember when self-serve gas stations first started.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 29, 2009

I can hardly keep up with my own e-mails at times let alone someone elses account, but that is part of my job. If there are any deadlines or appointments, put them in your boss’s calendar or task list with appropriate reminders. Does it raise a question for you to follow up with your boss? Excellent material!

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

DECEMBER 28, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

AUGUST 13, 2010

I think Tasks is one of Outlooks best-kept secrets, but it shouldnt be and is a great way to follow up on items. If I send an email to a co-worker requesting information, I immediately drag it from my Sent items to my Tasks, set a reminder to follow up and write in the Subject line "Did I get this information". Excellent material!

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. Lets enjoy our day together.© Excellent material!

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. I finally had a chance to sit down and read your book over the holiday. February 22, 2009 Patricia Robb said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 27, 2008

I am busy, busy this week preparing to leave because I dont want to leave any loose ends and I want to cover off on anything that might come up in my absence. I also know that when I come back I will have to work twice as hard to make up for the time that I am away. Just give me a lounge chair and a book and I will be all set.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JULY 9, 2010

By using the template I was able to accomplish everything with enough time to change, touch up my make up and hair and then off to the next event. I finally had a chance to sit down and read your book over the holiday. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. I finally had a chance to sit down and read your book over the holiday. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 31, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 22, 2009

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 4, 2009

And always checking up on you. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. I finally had a chance to sit down and read your book over the holiday. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" Did you do this?

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

This time I came up with a site called Karens Linguistics Issues. About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JANUARY 23, 2010

About Me Ottawa, Canada View my complete profile Click on the image to order my book Laughing All The Way to Work from Amazon All royalties go to the Canadian Cystic Fibrosis Foundation What some people are saying about the book. I finally had a chance to sit down and read your book over the holiday. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" So how do you word your follow-up e-mail so as not to come across as impatient? It is OK to follow up, but be nice.people have a lot on their plate and your request is probably not the only thing they have to do, so be understanding, but be persistent.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

They had booked the space for November 8th. I called them and thankfully they had space available on the date I needed and we were able to amend the contract, but imagine if I hadnt noticed and we showed up on the 7th? If you are not sure of the number of people who will be booking, then give them a rough estimate.

Time Zones 100

Time Zones IAAP Negotiating International 100