Customers Rock!

OCTOBER 4, 2010

and Toby Bloomberg (Diva Marketing Blog). Blog on Assistant Edge. My blog Customers Rock! It is a community site that gathers great information for executive and admin assistants, and Customers Rock! It included Frank Eliason (with Comcast at the time, now with Citibank – his first talk ever!), We discussed.

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Verizon Social Media Customer Service 2010 100

Customers Rock!

MAY 5, 2011

This book has actually been a long time in the making – not so much from the perspective of how long it took to write it (see The Story below) but from the perspective that I have had this book in mind since before I began this blog in December of 2006. style that you are familiar with here on this blog. Will you help me?

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Customers Rock!

APRIL 26, 2010

blog post, and one that was very popular with my readers. The information helps product teams improve their designs as well as highlights any potential issues. Some companies tend to hold customer information within their own corporate “silos”. (Note: This post is a reprise of an earlier Customers Rock!

Social Media 100

Social Media Customer Service Phones Holidays 100

Customers Rock!

MARCH 30, 2010

Radio program now for 6 months, and I feel it is time to pull together a summary of information from some of those programs into a post (or two!). I have been broadcasting my Customers Rock!

Customer Service 100

Customer Service Social Media Phones AT&T 100