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Book Review: Complete Office Handbook

Laughing all the Way to Work

It covers just about everything you would ever come across in today's office and is the only office handbook recommended by the International Association of Administrative Professionals ( IAAP ). Tags: book review professional assistant IAAP complete office handbook Administrative Assistant.

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Great resources for assistants on Twitter

Practically Perfect PA

bulliedbyboss: Anonymous author of ‘Bullied by the Boss’, blogging & raising awareness of bullying in the workplace. Suefrance: Author of The Definitive Personal Assistant & Secretarial Handbook. Susie_Castalia: International exec PA coach, trainer and speaker.

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A Telephone Etiquette Test

Ian's Messy Desk

Or, if you prefer, you can subscribe to my blog posts by e-mail. If your phone system shows internal vs. external calls, alter your greeting appropriately. Comments Nice blog. Thanks for visiting! Saying “hello&# may be quick, but it’s not useful. At the very least, answer with your name. Harvey Trailer speaking.&#

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How to stop procrastinating

Ian's Messy Desk

Or, if you prefer, you can subscribe to my blog posts by e-mail. And it doesn’t necessarily mean one feels transformed internally. Home About Contact Me Links Sitemap How to stop procrastinating Posted by Ian McKenzie Written on May 5, 2010 If youre new here, you may want to subscribe to my RSS feed. Thanks for visiting!

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How to Manage the Rush Jobs

Ian's Messy Desk

Or, if you prefer, you can subscribe to my blog posts by e-mail. Meanwhile, you’ve skipped lunch, a courier is waiting on a delivery from you and the intern is hovering, looking for approval on the next step. Thanks for visiting!

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Why poor spelling and grammar hurt your career

On The Job

But that casualness also can mean that we send messages riddled with errors and poorly written, say Brenda Greene and Helen Cunningham, authors of The Business Style Handbook. Use them sparingly and don't use them as a crutch. Instead, write more clearly to get a point across, Greene says. • Be inclusive. Take time to proof your writing.

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8 Ways to Calm Nerves When Give a Speech

Ian's Messy Desk

Or, if you prefer, you can subscribe to my blog posts by e-mail. Comment by Richard | RichardShelmerdine.com on April 29, 2010 @ 5:02 am Trackbacks Stress, Anxiety, and Internal Warfare Overcome fear of Public Speaking | SPIRIT Leave a comment Subscribe to blog posts by Email The Essential Motivation Handbook The Zen Habits Handbook for Life!

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