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Customers Rock!

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The Latest at Customers Rock!

Customers Rock!

OCTOBER 4, 2010

and Toby Bloomberg (Diva Marketing Blog). Much has changed in the world of social media, and customer loyalty/customer service is just now being discussed as a social media goal. Blog on Assistant Edge. My blog Customers Rock! , Tony Hsieh (CEO of Zappos), Brian Solis (author of Engage!), We discussed. Customers Rock!

Verizon 100
Verizon Social Media Customer Service 2010 100
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The Social Customer

Customers Rock!

FEBRUARY 4, 2010

I have been reading quite a few blogs and comments lately about how social media and customer service need to come together. I wholeheartedly agree, and as you might imagine, I have a few quick thoughts on the subject which I will share below (inspired by some comments on left on Esteban Kolsky ’s post at the blog TheSocialCustomer ).

Social Media 100
Social Media Customer Service AT&T Collaborate 100
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