Blog Etiquette Review Training 
Service Untitled
JUNE 8, 2010
Service Untitled The blog about customer service and the customer service experience. Included in the training were steps to turn angry customers around. Possibly Related Posts: Book Review: The Napkin,The Melon & The Monkey I recently read a charming, modern day parable geared to. What do you think we do especially well?
Service Untitled
OCTOBER 11, 2010
Service Untitled The blog about customer service and the customer service experience. The Glitch Report, which is a review of the previous day’s mistakes is a way to make it right with a sincere apology and then doing something special for a guest later on. Interested : You can purchase this book from Amazon.com for $19.77
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Service Untitled
JULY 15, 2010
Service Untitled The blog about customer service and the customer service experience. The book starts out like a regular retail sales training book, but highlights some great ideas. Great employees do the right things when you aren’t there. Mr. Phibbs used an example of an older woman coming into a store looking for carpeting.
Laughing all the Way to Work
SEPTEMBER 17, 2010
Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.
Service Untitled
OCTOBER 12, 2010
Service Untitled The blog about customer service and the customer service experience. Many agents politely listen, but consider the training course just a supplement to common sense. Employing company vision in customer service training Every company needs a motivational vision; what you want your.
Service Untitled
SEPTEMBER 27, 2010
Service Untitled The blog about customer service and the customer service experience. It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team.
Service Untitled
AUGUST 27, 2010
Service Untitled The blog about customer service and the customer service experience. Senior managers have to be involved, instead of just delegating training to lower-level managers. Think of the most successful companies operating, and review their values and key processes. Leaders need to get organized and have vision.
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