Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Professional Assistant Blog

DECEMBER 11, 2007

Home About Me Advertise Blogging Tips for Company Blogs By The Professional Assistant on Tuesday, December 11, 2007 Filed Under: Client Service , Productivity D o you blog for your company? If you read my recent article on blogging at work, read on. A person with high authority would help the blog the most.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

JANUARY 7, 2008

Home About Me Advertise Trying to Phone/Fax Internationally? Then you just enter the phone or fax number in the third section. 4comments for this post Regina Thanks for posting the "trying to phone/fax internationally" issue. I found a great website called Time and Date.com. You have yourself the dialing instructions.

Fax 100

Fax Phones International 2008 100

Laughing all the Way to Work

JANUARY 10, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Professional Assistant Blog

DECEMBER 5, 2007

Home About Me Advertise Want to Blog About Your Work? Blogging about your firm is one of the ways to do this. More and more firms are allowing their employees to blog, whether it be internal or external. Internal blogging refers to employees writing blogs that are stored on an intranet or company server.

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

MARCH 1, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 16, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Check: Are phone calls planned? Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 14, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 18, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Give, receive and record contact information. 5, 2010 at 12 p.m.

Networking 100

Networking Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets This government site gives you that information and more.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Office Dynamics

AUGUST 19, 2010

I recently came across a blog I grew to love fast. The blog is The Assistant’s Loft and the blogger shares some really useful information for assistants from tips on ordering flowers, phone etiquette, what not to do as an assistant (i.e. I would love to hear from you and be sure to read the full blog entry here.

Etiquette 100

Etiquette Filing Travel Phones 100

Office Dynamics

AUGUST 19, 2010

I recently came across a blog I grew to love fast. The blog is The Assistant’s Loft and the blogger shares some really useful information for assistants from tips on ordering flowers, phone etiquette, what not to do as an assistant (i.e. I would love to hear from you and be sure to read the full blog entry here.

Etiquette 100

Etiquette Filing Travel Phones 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

AUGUST 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

“Hello – I feel like I found my life vest now that I found your blog. I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. I’m going to keep reading your blog regularly.

Attire 40

Attire Etiquette Clothes Time Zones 40

Laughing all the Way to Work

AUGUST 15, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Apparently not, when its by phone. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

DECEMBER 31, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Great blog - just found it via twitter! Lets enjoy our day together.©

Time Zones 100

Time Zones 2010 IAAP International 100

Professional Assistant Blog

JULY 7, 2010

Here are the 4 easy steps to do this: Highlight the information you want to change from vertical to horizontal or vice versa, depending on which way you need to change the information. Give it a try yourself and see how quick it can be to manipulate information from vertical to horizontal and vice versa. Click Transpose!

Microsoft Excel 100

Microsoft Excel 2008 Google Docs Cubicle 100

Professional Assistant Blog

NOVEMBER 25, 2009

Do you want to walk over to their cubicle while their talking loudly on the phone and give them a piece of your mind? One of my readers asks: Ive been reading your blog for the past few months and really appreciate all the information and tips you provide! This happens to the best of us all of the time.

Cubicle 100

Cubicle Gossip 2008 Google Docs 100

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Having to repeat information to multiple agents or to the same agent.

Customer Service 40

Customer Service Verizon Staples Phones 40

Laughing all the Way to Work

SEPTEMBER 19, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Professional Assistant Blog

JULY 10, 2009

Do you try to "go green" by not printing e-mails or other documents that you could be e-mailing to others that you want to share this information with? You really have to be careful with these, as pertinent company information could leak out into the wrong hands. We are in week 3 now and cannot get rid of our recycling.

2008 100

2008 Google Docs Cubicle 2007 100

Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&#

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

On The Job

AUGUST 23, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 23, 2010 7 Tips for Getting Off to a Great Start in a New Job Its a tough time to be entering the workforce. Answer the phone correctly. "Yo!" is not the proper way.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Professional Assistant Blog

JULY 14, 2009

You search around to find the best deal (check out Travel Links on the right side of this blog for some suggestions) and book what your boss needed. Some of you might already know the answer to this, but I thought that Id give the information here anyways, since I was stumped in the beginning as well.

2008 100

2008 Google Docs Cubicle 2007 100

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. The example of how it could be misconstrued wasn’t helpful to you, but nonetheless, what she was saying was, “My focus is on your social etiquette behavior and I am pointing it out to you.” The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Professional Assistant Blog

OCTOBER 27, 2008

I have been running this blog for just over a year now and it has grown quite a bit, as you can tell. There are over 200 articles of information so far and growing. If you feel that you want to remain anonymous, please note that I never disclose any personal information such as your name, company, etc.,

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

NOVEMBER 18, 2009

Post from: Administrative Assistant Tips 2comments for this post soruba Nice blog. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today. Until next time, Take care - of your clutter!

Microsoft Excel 100

Microsoft Excel 2007 Google Docs Cubicle 100

Service Untitled

OCTOBER 21, 2009

Service Untitled The blog about customer service and the customer service experience. How exactly the call abandonment rate is defined varies from company to company and from phone system to phone system, but in general, the inbound call abandonment rate tracks the number of people who hang up before they start talking to an employee.

Customer Service 40

Customer Service Phones Promotion AT&T 40

Professional Assistant Blog

JULY 17, 2009

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Would you prefer the client to calmly and rationally give you information on their issue? Now put yourself in that persons shoes. How would you feel?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

NOVEMBER 20, 2009

Posted on 21 November, 2009 10:51 PM Anonymous If you send an iCalendar as a follow up to a meeting request, do you have the option of updating your calendar or is it just for passing on updated information (or as you suggested possibly adding an agenda)? Thanks, Richard Posted on 4 January, 2010 11:32 AM soruba Thanks for the information.

2007 100

2007 Agenda 2008 Cubicle 100

Service Untitled

SEPTEMBER 3, 2010

Service Untitled The blog about customer service and the customer service experience. This information is important because we adjust each customer care professionals’ incentive plan based on the customer’s feedback. To read this part of the interview, click “read more&# below. Do they feel we have done a great job?

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Professional Assistant Blog

NOVEMBER 30, 2007

Do you have confidential information that you need to send to someone, but want to make sure that it gets treated like registered mail? For more information, visit www.reditag.com. If you would like more information on keeping your documents safe, take a look at the "How Safe Are Your Documents?"

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

OCTOBER 15, 2008

Your manager asks you to create a report of some sort and wants you to send it to a client, but making sure that they cannot manipulate the information. Also, keep in mind that you don’t want anyone to alter the information in your report. This will enable you to create a PDF-like file where no one can manipulate information.

PDF 100

PDF 2008 Cubicle PowerPoint 100

Professional Assistant Blog

NOVEMBER 19, 2009

Do you find that your staff are not being consistent with their memos, e-mails , the way they answer the phone , etc.? Post from: Administrative Assistant Tips 2comments for this post soruba Very informative. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.

2008 100

2008 Cubicle 2007 PowerPoint 100