Practically Perfect PA

MARCH 31, 2017

Slack is an instant messenger service that allows teams to communicate with each other over a number of platforms (website, phone, tablet etc.). Users can easily search their archives to find past messages and the app can be downloaded onto your phone and tablet. That is a lot of users! What does it do?

Social Media 145

Social Media Phones Email Management 145

Productivityist

MARCH 27, 2015

Then Kelly and Ferriss agreed on something I hadn’t thought of, their phones are poor input devices. It isn’t easy to produce something on our phones, so why focus on it when you can do better work someplace else? Okay, so using my phone as an input device didn’t work – but that was only one side to the coin.

Phones 40

Phones Keyboards Interviewing 2015 40

Practically Perfect PA

JUNE 9, 2017

Feedly has lots of different functions, firstly you can use the app to collect all of your different news feeds, blog posts, articles and other online material and store it in one place. The Feedly app can be downloaded onto their tablet or smart phone and they can access the content in one place and read it when they are on the go.

Social Media 150

Social Media Phones UPS Management 150

ProAssisting Blog

MAY 31, 2010

Home Blog About Us Who we are About the Program Program Specifics Execs, HR Depts. We also pride ourselves on answering our emails, returning our phone calls and giving daily support via our member forum. Download our free white paper, "Defining Assistant Excellence". Stay in the know!

2009 500

2009 2010 Training Facebook 500

Practically Perfect PA

MARCH 31, 2017

Slack is an instant messenger service that allows teams to communicate with each other over a number of platforms (website, phone, tablet etc.). Users can easily search their archives to find past messages and the app can be downloaded onto your phone and tablet. That is a lot of users! What does it do?

Social Media 100

Social Media Phones Email Management 100

Productivityist

MARCH 23, 2022

Not my phone number, but my Enneagram number. Ian is a bestselling author, psychotherapist, Enneagram teacher, Episcopal priest, and the host of the wildly popular podcast, “Typology,” which has over 17 million downloads. I had no idea what my number was. Want to support the podcast?

Twitter 52

Twitter Google Facebook Phones 52

ProAssisting Blog

MARCH 9, 2010

Home Blog About Us Who we are About the Program Program Specifics Execs, HR Depts. And then this too: Later, the phone rang. Download our free white paper, "Defining Assistant Excellence". Mr. Allaire [Xerox’s President] wanted to see her in his office. She figured that it was not good news. Stay in the know!

2009 500

2009 2010 Mentoring Training 500

The Marq

APRIL 29, 2010

TheMarq A Human Perspective on Business and Life Why a Single Phone Line is All You Need Technology Review I’m writing today about the use of a single phone line for all business and/or personal phone and SMS communication. Share voicemails : forward, embed, or download voicemails Oh yeah! Enter Google Voice.

Phones 40

Phones Google Legal Email 40

Productivity Bits

MARCH 17, 2016

Cut Down on Start Up Time When there are no programs to install or updates to download, you can significantly reduce the time it takes you to get started with your work. Collaborate More Efficiently Before the cloud, working with other employees on a project could require countless emails and phone calls. Thank You! ~

Phones 100

Phones Collaborate Email Calendars 100

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

Customer Service 40

Customer Service Verizon Staples Phones 40

The Small Business Blog

MARCH 20, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. You want a little more. Do you think.

2008 100

2008 2007 2006 2009 100

Stephanie LH Calahan

JANUARY 25, 2011

Work With Stephanie « Productivity and Organization Link Lineup | Main | 6 Tools to Help You Manage Large Projects with Local & Virtual Teams » Listen to Stephanie on Solace Wealth Management on Blog Talk Radio Listen live to Stephanie answer questions about productivity & organization on the Solace Wealth Management show. 

Management 100

Management 2011 Interviewing Fax 100

Service Untitled

OCTOBER 21, 2009

Service Untitled The blog about customer service and the customer service experience. How exactly the call abandonment rate is defined varies from company to company and from phone system to phone system, but in general, the inbound call abandonment rate tracks the number of people who hang up before they start talking to an employee.

Customer Service 40

Customer Service Phones Promotion AT&T 40

Service Untitled

OCTOBER 4, 2010

Service Untitled The blog about customer service and the customer service experience. Keyboard shoppers can also supply their home phone numbers, and a personal shopper can call them direct. How live chats can help customer service Customer service has traditionally been handled over the phone or. There are no.

Customer Service 40

Customer Service Keyboards Etiquette Phones 40

Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&#

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Practically Perfect PA

SEPTEMBER 5, 2012

Both times I’ve replaced my phone as quickly as is humanly possible because I am just lost without it (sometimes I am literally lost without it thanks to my dependence on Google maps to get me about London!). Although I still do print everything off this is a great app to have on your phone so you can check your details on the go.

Restaurants 100

Restaurants Travel Phones Calendars 100

Practically Perfect PA

SEPTEMBER 5, 2012

Both times I’ve replaced my phone as quickly as is humanly possible because I am just lost without it (sometimes I am literally lost without it thanks to my dependence on Google maps to get me about London!). Although I still do print everything off this is a great app to have on your phone so you can check your details on the go.

Restaurants 100

Restaurants Travel Phones Calendars 100

Service Untitled

JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. All it took was my phone number and email address, and I would earn money back on all of my purchases. Since I am the companion to a few dogs and two horses, it’s a win, win for me. Why does Petco do it?

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

MAY 27, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Service Untitled

MARCH 10, 2010

Service Untitled The blog about customer service and the customer service experience. Humor seems to always appeal to the masses, and the new Zappos commercial successfully calls attention to the company by creating the perfect juxtaposition of funny puppets speaking over the phone and cleverly incorporating a customer service message.

Customer Service 40

Customer Service Interviewing Etiquette 2010 40

Service Untitled

OCTOBER 6, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person. Think of it this way if you would.

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

FEBRUARY 26, 2010

Service Untitled The blog about customer service and the customer service experience. The Panera Bread establishment in Palm Beach Gardens is attractive and offers free wifi, which is where I am writing this blog post. Leave a Reply « How to effectively complain over the phone Do toll-free numbers help customer service?

2010 40

2010 Customer Service Restaurants Etiquette 40

Stephanie LH Calahan

DECEMBER 31, 2010

About the Program: [link] Show: [link] What: Blog Talk Radio When: January 3, 2011 1 pm CST Add to your calenar now! About the Program: [link] Show: [link] What: Blog Talk Radio When: January 3, 2011 1 pm CST Add to your calenar now!   You'll also get an opportunity to ask questions during the show!

Twitter 100

Twitter 2011 Fax Networking 100

Service Untitled

MARCH 16, 2009

Service Untitled The blog about customer service and the customer service experience. Less time spent by representatives on the phone, over chat, etc. It is worth spending a little bit more time on the phone or working a little bit harder on the email issue to get a customer’s issue resolved the first time around.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Service Untitled

APRIL 2, 2009

Service Untitled The blog about customer service and the customer service experience. Some useful contact volume metrics to track are: The number of phone calls, live chats, emails, etc. The answer is hopefully “very carefully&# because it is a key metric to track and something you should adjust staffing and processes for.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

APRIL 28, 2009

Service Untitled The blog about customer service and the customer service experience. Alternatively, a quick (personal) phone call from someone high up at the company can make a lasting impression as well. Write them thank you letters. What do you do to reward your volunteers? What seems to go over really well? And not so well?)

Credit Card 40

Credit Card Customer Service Gifts Etiquette 40

Service Untitled

MAY 12, 2010

Service Untitled The blog about customer service and the customer service experience. Try to have real people answer phone calls , and before a customer service representative answers the phone, ask the employee to smile. I don’t know, but that employee cost this company future customers. Don’t argue with customers.

Customer Service 40

Customer Service Purchasing Phones Etiquette 40

Service Untitled

FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. The manager came over to me, listened to my problem with my cell phone and my time restraints; asked me if I wanted to leave the phone and come back after I picked up my children, and during that time my phone would be either repaired or replaced.

Verizon 40

Verizon Customer Service Phones Etiquette 40

Office Organization Success

NOVEMBER 6, 2014

Do you have a record of each of your clients/colleagues contact data, i.e. name, address, email, website, phone number etc.? I have included a Contact Manager spreadsheet as part of this week’s downloads.). Simply post your questions below, and I’ll answer them for you here right on the blog. (c) So let me ask you: 1.

2014 100

2014 Email Management Stress 100

Service Untitled

OCTOBER 7, 2010

Service Untitled The blog about customer service and the customer service experience. Question: How do you approach design and how do you use your phone menu? Answer: We use the phone menu to identify how we should route each call. Recommending they hold on to the phone number if there is anything else we can do to assist them.

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses.

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Professional Assistant Blog

SEPTEMBER 5, 2008

One is the easier way, where you download a file; the other is the longer way. The reason I use the latter method is because our company policy is that we cant download any software that IT doesnt approve. To back up your e-mails in Outlook, simply download Microsofts Outlook Add-In file here.

Microsoft Outlook 100

Microsoft Outlook 2008 2007 Cubicle 100

Service Untitled

MARCH 2, 2010

Service Untitled The blog about customer service and the customer service experience. Continue reading… 0 votes Posted by meikah | Filed under Banks, Customer Service Experience of the Week, Finance, Service Untitled, Wachovia, customer service [.]

Credit Card 40

Credit Card Customer Service 2004 2008 40

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. At a local. Networking.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

JUNE 4, 2009

Service Untitled The blog about customer service and the customer service experience. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

APRIL 8, 2010

Service Untitled The blog about customer service and the customer service experience. Not only does that have the potential for costing a business huge losses, but it is indicative of an agent who just wants to get off the phone or out of a situation without mediating or solving the problem logically and fairly. There was the.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Stephanie LH Calahan

JANUARY 19, 2011

Work With Stephanie « 10 Reminder Systems for You To Consider | Main | Listen to Stephanie on Solace Wealth Management on Blog Talk Radio » Productivity and Organization Link Lineup There is some fantastic content out on the web and I often have clients and readers ask me what I have found.    To your success!

Social Media 100

Social Media 2011 Twitter Networking 100