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Intuit 2020 Report: The Future of Financial Services

Small Business Labs

  Intuit and Emergent Research partnered on this research, which included interviews and workshops with a mix of financial services industry participants, analysts and academics. We have a blog post on Banking.com with more on the report, which covered 4 broad trend areas: 1.    Click here to download the report.

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Service Untitled» Blog Archive » What creates customer loyalty?

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another.

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Service Untitled» Blog Archive » Help your customer service staff.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I think we all have been in a position when we just didn’t want the item we purchased, but at times have been forced to lie when returning it. Their “Wow&# effect features in numerous articles and blogs including Harvard Business Review.

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Service Untitled» Blog Archive » Customer loyalty needed to.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The automobile brand owner looks to the future hoping today’s buyer will purchase another Ford. Customer relationships are based on a company’s service especially in the auto industry. Will Ford be able to lay claim to that in the future?

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 off my next purchase in exchange for answering questions, and then onto Office Depot with another receipt offering a discount to log in and answer some questions.

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Service Untitled» Blog Archive » Mixing rewards and incentives eat.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I also purchase everything from tissues to sunscreen lotions. I was purchasing shirts for my son at Gap last week, and the cashier asked me if I wanted to open a Gap credit card. What about me? I want to be recognized as special too.

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AZVAs Podcast Episode 1

Loosely Speaking

Deadline to enter : March 1, 2010 Sneak Peek at next month’s episode Interested in being interviewed or sponsoring a future episode (or know someone else who might)? Jennifer started the business as a virtual assistant and quickly found a niche in web and blog design. Brian started working on web sites in 2007.