Blog Customer Service Review Training 
Success
NOVEMBER 1, 2022
To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!
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APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
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LEADERASSISTANT.COM
APRIL 9, 2023
In her free time, Hallie pursues her hobbies: reading, blogging, kayaking, and traveling, preferably to the beach. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.
Service Untitled
SEPTEMBER 9, 2010
Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.
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OCTOBER 1, 2010
Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.
Make or Break Moments
JANUARY 5, 2010
Real Time Reviews takes into account that people around the globe are jumping on the band wagon of telling anyone who will listen what they are doing right now. As more people are reviewing and contributing, the sheer mass of opinions will lead to a real-time stream of information, findable and viewable to all. What will they say?
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AUGUST 5, 2010
Service Untitled The blog about customer service and the customer service experience. I walked into my local branch of Wachovia Bank to speak with a mortgage representative about one of my real estate customers, and since I was early, I had to wait until the mortgage representative was out of her meeting.
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