Remove Blog Remove Customer Service Remove Interviewing Remove Price
article thumbnail

Price Isn't the Primary Loyalty Factor

Make or Break Moments

So I’m returning because I: Liked my past experiences Felt good about the value Liked the quality of the product Did you hear me mention price? He and I hadn’t talked price. No reason to – the price was on the chair. The full price and the sale price. I was pleased with the price.

article thumbnail

Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Accountability in customer service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.

article thumbnail

Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. with exceptional prices, 24 hour service, 7 days a week, overnight delivery and free shipping on “everything but the baby.&# com ready to run the race for a share of the huge baby market. Louis market.

article thumbnail

Service Untitled» Blog Archive » Excellent customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. She based her decision on his excellent customer service. How not to give customer service and lose business We’ve seen a lot of businesses failing. Of course, the.

article thumbnail

Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

article thumbnail

Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. This helps cut down on shoplifting and employee theft and thus, helps keep prices low. Liberal return policy.