Service Untitled

DECEMBER 22, 2010

For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. A recent survey conducted by Consumer Travel Alliance revealed more than 50% of the participants rated the TSA as offering the worst customer service. photo credit: char1ie.

Customer Service 40

Customer Service Travel Agencies Purchasing 40

Office Dynamics

APRIL 2, 2015

If you are an assistant reading this blog, check off the ones that describe you. If you are a manager reading this blog, check off the ones that apply to your administrative partner. Customer-service focused. Over the years, I have collected more than 300 ideas. Top Assistants List Qualities Of A Great Assistant.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Service Untitled

DECEMBER 12, 2011

The next time you’re sitting in one of those impossibly uncomfortable hard plastic seats at Newark International Airport and you see a suggestion box hidden somewhere, slip a picture of Singapore’s Changi International Airport in there. It’s certain to be an experience any traveler will remember for years to come.

Customer Service 40

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The Small Business Blog

MAY 13, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. In order to stop spam on my blog and increase conversations, I had to implement some simple rules: 1. Do you think.

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The Small Business Blog

OCTOBER 31, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. by Stefan Töpfer on Oct 31, 2007 When you have internal meetings try to keep them short. You want a little more.

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Service Untitled

SEPTEMBER 21, 2010

Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign? .

Customer Service 40

Customer Service Training Etiquette 2010 40

The Small Business Blog

APRIL 21, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Leave a Reply I would love to hear from you, please let me know what your take on my blog post is. Do you think.

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Make or Break Moments

JANUARY 19, 2010

1 cup skim milk 2 T Splenda granular (or your choice of sugar substitute) 2 T sugar-free mocha instant coffee (General Foods International – I’m actually using the decaf, sugar-free French Vanilla) 1 T instant coffee 1-1/2 cups ice. Blend about 30 seconds and then ENJOY!

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Gifts Customer Service 2009 2008 100

The Small Business Blog

MARCH 17, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Leave a Reply I would love to hear from you, please let me know what your take on my blog post is. Do you think.

2008 100

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Service Untitled

JUNE 4, 2009

Service Untitled The blog about customer service and the customer service experience. These are all metrics the company tracks internally and can easily compare to how they’re doing. It’s not just something that the customer service department does.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Make or Break Moments

APRIL 14, 2010

I decided to take the challenge and give them the best customer service regardless of how they treated me. Apparently, they enjoyed the service so much that they tipped me! Today, I am a Quality Systems Manager and still love getting that “aha moment&# with both internal and external customers!

Customer Service 100

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Practically Perfect PA

JUNE 8, 2017

When it comes to customer service, nothing is too much trouble for our approachable and capable team of venue finders. We pride ourselves on providing an exceptional service every time. As an international client with limited knowledge on venues in the UK, I found her assistance outstanding.

Budget 159

Budget Negotiating Agencies Stress 159

Make or Break Moments

MAY 7, 2010

It all started when McLellan blogged about a similar collaborative book effort and Heaton wrote to him to suggest they get a few fellow bloggers to produce a marketing book in the same vain. This year’s proceeds will be donated to an international children’s charity of our authors’ choosing.

Social Media 100

Social Media Customer Service 2009 2008 100

Service Untitled

APRIL 30, 2009

Service Untitled The blog about customer service and the customer service experience. This idea can apply to customer service as well. The more each of your customer service representatives knows about what is going on at your company and with your products, the better decisions they can make.

Office Depot 40

Office Depot Customer Service Etiquette 2006 40

Make or Break Moments

APRIL 14, 2010

This regional economic development trade summit is the brain child of Rita Singh from Miraj International. The keynote address will be given by Ms. Almas Jiwani , President of United National Fund for Women, Ontario Canada.

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Make or Break Moments

JULY 1, 2010

June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. She is engaging and fun as well!” Has that happened to you?

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Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

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Interviewing Customer Service Credit Card Networking 40

Service Untitled

SEPTEMBER 3, 2010

Service Untitled The blog about customer service and the customer service experience. Answer: Four years ago we stepped back and realized the behaviors we were incenting were not based on the voice of the customer. It’s all about what the customer thinks after every interaction.

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Interviewing Customer Service Credit Card Promotion 40

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Office Dynamics

OCTOBER 15, 2014

Kemetia has more than twenty-five years of administrative experience, including her current position as finance and customer service coordinator for the American Staffing Association, and currently serves as an instructor for Northern Virginia Community College- Workforce Development Division.

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Administrative Professionals IAAP 2009 Social Media 100

Eco-Office Gals

OCTOBER 7, 2013

Once your site content has been perfectly tailored, you can then set about establishing a simple blog for multiple brand and SEO benefits. A blog allows you to become an authority in your field, build up a loyal audience and give you some meaty content to promote via social media – fantastic for your customers.

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The Small Business Blog

AUGUST 31, 2010

Whether your target market is local, national or international, the only way you are going to get customers and make profit is by making sure that people know about your business. Customer Service : When talking about putting your business on the map, customer service may seem like an alien thing to mention.

Customer Service 100

Customer Service Social Media Lifestyle Twitter 100

The Small Business Blog

MARCH 16, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Weaknesses : internal attributes of the company that may be detrimental to achieving your goals. Do you think.

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Laughing all the Way to Work

JULY 12, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

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2010 Interviewing Time Zones IAAP 100

The Small Business Blog

SEPTEMBER 7, 2010

Word of mouth best comes from existing customers; excellent customers service and products will turn customers in to fans who will talk about your business to their friends, family and business network. Make sure that your customer service is up to scratch, though.

Customer Service 100

Customer Service Social Media Negotiating Networking 100

Recruit CRM

JUNE 17, 2021

For instance, consider the following example: We are looking for a Content Guru who will help us out of the content disaster we are currently in– craft well-researched, keyword-optimised articles, maintain our official blogs and work extensively with our SEO Wizard. Secure customers accept payments or refunds.

Social Media 52

Social Media Skills Salary International 52

The Office Professionals Place

AUGUST 13, 2009

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Thursday, August 13, 2009 Self Defense for Admins We are soldiers for the office. Get involved.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

Customers Rock!

APRIL 26, 2010

(Note: This post is a reprise of an earlier Customers Rock! blog post, and one that was very popular with my readers. As customer listening has become a common topic recently, I felt it would be helpful to post it again, especially as it discusses NON social media listening. Important to listen via all channels!).

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Stephanie LH Calahan

JULY 1, 2011

My entrepreneurial spirit led me to co-found and manage operations at Matrix Group International, a Web development firm in the Washington, D.C., What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! I know this to be true! 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

The Small Business Blog

APRIL 29, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. In order to stop spam on my blog and increase conversations, I had to implement some simple rules: 1. Do you think.

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The Small Business Blog

OCTOBER 26, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. You want a little more. You want the whole tree." 1 week ago More updates. Do you think. My personal favourite is #4.

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The Small Business Blog

MARCH 11, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Get creative and blog about the life-changing effects of image consultants. You want a little more. Do you think.

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The Small Business Blog

MARCH 2, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. The Internet makes marketing your company easy; write a Blog, join Twitter and LinkedIn, and create a facebook group.

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Musings of a High-Level Executive Assistant

JULY 8, 2013

Then they became janitors, and customer service reps, and then finally they got to be become a part of the scare team. I’m currently under the weather, coming off a huge project, and tons going on in my personal life - all good things. So, it’s been busy to say the least.

Monster 52

Monster Customer Service International UPS 52

The Small Business Blog

MARCH 12, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Leave a Reply I would love to hear from you, please let me know what your take on my blog post is. Do you think.

2008 100

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The Small Business Blog

MAY 20, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. In order to stop spam on my blog and increase conversations, I had to implement some simple rules: 1. Do you think.

UPS 100

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The Small Business Blog

APRIL 1, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Notes: Customer retention is the key to success in this industry. You want a little more. You want the whole tree."

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