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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

How to be successful by focusing on your core business. Small Business Bootstrapping How to start your own small business with no or little money. Build your own network! How to be successful and eco-friendly. One I would add would be to blog as we. E-Mail me or follow me. What is Small Business Infrastructure?

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Picture how much more quickly you could get your issue resolved and both of you would feel better at the end of the call. Were all human and should treat each other that way.

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Is Your Networking Fishy Enough?

The Small Business Blog

Build your own network! How to be successful and eco-friendly. How to be successful by focusing on your core business. Small Business Bootstrapping How to start your own small business with no or little money. One I would add would be to blog as we. Is Your Networking Fishy Enough? E-Mail me or follow me.

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Service Untitled» Blog Archive » Customer service procedures and.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions. Remember train, train, train.

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How to survive customer service blunders in the world of social media

Service Untitled

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums. photo by: MingleMediaTVNetwork.

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Customer service and the impact of social media

Service Untitled

So how does all of this fit into the ever broadening sea of customer service? Large and small organizations are all taking the plunge, and diving into Facebook, Twitter, blogs, and forums, but as we all learned when we were younger, be prepared and make sure you know how to swim first. photo credit: zephythor.

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Businesses using Facebook for customer service

Service Untitled

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback.