Blog Customer Service Forms Social Media 
Tips From T. Marie
AUGUST 17, 2016
A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.
Make or Break Moments
APRIL 30, 2010
There are many uses for participating in social media, but for me – the best benefit is the ability to connect with our customers – or our potential customers. I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started.
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Make or Break Moments
AUGUST 10, 2010
Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.
Service Untitled
JUNE 14, 2013
So are there different levels of service for credit card customers depending on one’s credit and past financial history? Unfortunately some credit card companies rate the effectiveness of their customer service representatives by how quickly they can get the consumer off the phone, and then onto the next.
The Marq
OCTOBER 26, 2009
TheMarq A Human Perspective on Business and Life Social Media Not a Panacea Some will find this as no surprise: social media is NOT the answer to every challenge in business. As Seth Godin recently wrote in his blog, "some people are better than others," and those are the people that are your company or product fans.
Make or Break Moments
JUNE 2, 2010
Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. Scroll down the Advance Search page and click the sad face and/or the “?&#
Recruit CRM
JUNE 17, 2021
For instance, consider the following example: We are looking for a Content Guru who will help us out of the content disaster we are currently in– craft well-researched, keyword-optimised articles, maintain our official blogs and work extensively with our SEO Wizard. Expertise in online marketing and social media strategy.
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