article thumbnail

Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

article thumbnail

How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Launch (and Maintain) a Successful E-Commerce Business

Success

If you fail to get this right, as I did with my online men’s store, then your customers won’t care about your offerings, and you’ll have to go back to your old cubicle job. Choose a product or service. Any less and you attract too many needy customers. More, and they will expect white-glove customer service.

article thumbnail

Social Impact of Working From Home | THE SMALL BUSINESS BLOG

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. You want a little more. You want the whole tree." 1 week ago More updates. Do you think. My personal favourite is #4.

2007 100
article thumbnail

Fear of Success | Men With Pens

Men With Pens

Some of you are thinking that I am nuttier than a Planter’s convention, but I assure you that this blog post was not made on machinery containing nuts. the whole journey not destination thing) Alex Fayle | Someday Syndrome´s last blog. Roschelle´s last blog. Why Aren’t You Guest Blogging? Absolutely.

2009 40
article thumbnail

Why Freelancers Need a Consultant | Men With Pens

Men With Pens

So they try to be do-it-yourselfers, learning from blogs, ebooks, and other sources of free information. Heather Villa´s last blog. Melinda | SuperWAHM´s last blog. Michael Martine´s last blog. They often think they can’t afford consultants in the first place. or are they pretty much the same?

2010 40