Service Untitled

MARCH 16, 2009

Service Untitled The blog about customer service and the customer service experience. Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run. Saving money.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Professional Assistant Blog

JULY 10, 2009

And of course, theres the dreaded shredding of confidential documents. You keep printing document after document, not realizing how many trees you are using and how much waste you are creating. Think ahead and see if you can e-mail or transfer your documents in an electronic format to others. This will save your company time and money.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

JANUARY 18, 2008

When youre on a phone call, do people hover over you? If you are on a training course via your computer (WebEx) and listening in to the presenter, you want your full attention on the seminar or workshop that you are attending at your cubicle. Are you the main contact in your department?

Training 100

Training Cubicle Microsoft Word 2008 100

Professional Assistant Blog

OCTOBER 8, 2008

As you can tell, I really try to be in tune with nature and of course, love my wife. This really does help me get through those rough days - but there are great days as well, of course. Of course, it doesnt have to be money. Keep it short and simple though. Im sure you get the idea. Whats next?

Cubicle 100

Cubicle 2008 Google Docs 2007 100

Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. The manager came over to me, listened to my problem with my cell phone and my time restraints; asked me if I wanted to leave the phone and come back after I picked up my children, and during that time my phone would be either repaired or replaced.

Verizon 40

Verizon Customer Service Phones Etiquette 40

Professional Assistant Blog

FEBRUARY 19, 2008

I worked as an Investment Advisor’s Assistant, completed my CSC (Canadian Securities Course), but soon after, I realized that this wasn’t really for me. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed.

Policies 100

Policies 2008 Cubicle 2007 100

Professional Assistant Blog

OCTOBER 7, 2008

And of course, there’s the opposite side of the spectrum, where you have way too many people coming to you with requests (read my post on how to handle this here) and just want to run away. But of course, you don’t want to disturb others around you with the bell going off or some even have chickens clucking as the alarm.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

FEBRUARY 14, 2008

Of course there is. By The Professional Assistant on Thursday, February 14, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you find that you write the same e-mails over and over again? Do you feel that there should be an easier way of doing this? It all depends on how you need to do this.

Microsoft Outlook 100

Microsoft Outlook 2008 Cubicle Google Docs 100

Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. The site also offers a referral program with cash incentives, and the customer service toll-free phone numbers and contact information are easily accessible. Of course, the. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Service Untitled

FEBRUARY 12, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, the initial recruitment and interview of potential candidates is of prime importance, so know what specific personnel requirements are needed, and structure hiring decisions based on attitude, proficiency, and enthusiasm.

Customer Service 40

Customer Service Etiquette 2010 Interviewing 40

Professional Assistant Blog

SEPTEMBER 14, 2007

2comments for this post Anonymous HI Richard, Thanks for leaving a comment on my blog. Home About Me Advertise Outsourcing - Good or Bad? By The Professional Assistant on Friday, September 14, 2007 Filed Under: Organize , Prioritize , Productivity D oes your firm want to save money? Everyone could use a little more green in their wallets.

2007 100

2007 2008 Cubicle Google Docs 100

Service Untitled

SEPTEMBER 24, 2010

Service Untitled The blog about customer service and the customer service experience. A blog has reported on the fact that customers were asked to leave when the store closed, but while the storm was still in force. Make sure to enter the caller’s name, phone number, and/or email address. Notate the case accordingly.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Here are some tips to consider: Even if you dont know the answer to their question, tell them that you will get back to them via e-mail, phone, etc. Do you feel that you could be helping the client even if you dont know the answer to their issue right away?

2008 100

2008 Customer Service Cubicle Google Docs 100

Professional Assistant Blog

AUGUST 13, 2008

Of course, the rest of us had to follow this schedule and would have to take time off during these periods. In this case, I dont have to worry about taking extra days off, since I dont really follow the religious holidays that I was brought up with, which in turn, are part of the regular holidays that come up each year.

Microsoft Outlook 100

Microsoft Outlook Holidays 2008 Calendars 100

Professional Assistant Blog

MARCH 28, 2008

Of course, you have to present yourself well, answer the interview questions properly, have the skills and knowledge of the position you are applying for and a few other factors that help you get the job. My phone number is (XXX) XXX-XXXX. The only thing that helped me get the job was sending the Thank You letter. Great post Richard.

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Loosely Speaking

FEBRUARY 11, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. Get Loosely Speaking Products.

Networking 100

Networking 2004 2009 Etiquette 100

Professional Assistant Blog

JANUARY 4, 2008

Its a great piece of software that will help you and you marketing department figure out the best course of action to increase your sites popularity. We use SmarterStats to review our page views, hits, resolved IP addresses, etc.

2008 100

2008 Google Docs Cubicle 2007 100

Service Untitled

SEPTEMBER 3, 2010

Service Untitled The blog about customer service and the customer service experience. And over extenuating circumstances, over the course of time with many customers, we have been a go-to company. Our aspiration is to become the world’s most respected service brand. We have reached out and helped them out over difficult situations.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Professional Assistant Blog

MARCH 27, 2008

Add New, of course, would be used to add a brand new contact. Click on the arrow down button right beside the "New" button, then click "Distribution List" Here you can either "Select Members" or "Add New" Select Members is used to find contacts that are already in your address book.

UPS 100

UPS 2008 Microsoft Outlook Cubicle 100

Laughing all the Way to Work

JANUARY 19, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets The good thing about on-line courses, is anyone can do it from anywhere.

Training 100

Training Time Zones IAAP Meeting Minutes 100

Professional Assistant Blog

AUGUST 28, 2007

Mention to your boss (in a professional manner of course) that you have X number of tasks, projects, etc. Here are the basic rules to do this: Start off with something positive, such as you have been working hard on whatever project you want to mention and show some results of this. and would like to get their help on getting these done.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

JULY 16, 2008

Heres the link: www.findaseminar.com/administrative-seminars.html Also, one other thing I wanted to mention is that the company that I work at has online courses that I can take. I found your blog. If you are in a different country, I can try to find you some others as well. This definitely helped my position. We have a series of 1-hr.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

JANUARY 15, 2008

There is life outside of the office, but of course, you need to go to work to get your bread and butter. You feel that your work life is in place and need to find some balance in other parts of your life? Up until recently, I too felt this way. Work is work, which can definitely be fulfilling, which I have to admit, is great in my life.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

NOVEMBER 20, 2007

Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. Posted on 20 November, 2007 4:03 PM Anonymous I just realized that you covered my point in your blog.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

OCTOBER 30, 2008

This, of course, is heaven to some, but like me, cant stand being bored. By The Professional Assistant on Thursday, October 30, 2008 Filed Under: Meetings , Organize , Productivity D o you find yourself being bored out of your mind at times with nothing to do?

2008 100

2008 2007 Cubicle Google Docs 100

Professional Assistant Blog

MARCH 3, 2008

Of course, the inverse also works. The key to quick transitions, I’ve found, is to keep local copies of all emails. I route my email accounts through Outlook so there are hard copies of everything just in case. I even do this with my Gmail accounts.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

MARCH 20, 2008

Home About Me Advertise Thinking Outside the Job Description Box By The Professional Assistant on Thursday, March 20, 2008 Filed Under: Productivity E ditor’s note: This is a guest post by Patricia Robb of Laughing All The Way to Work: The Ultimate Secretarial Survival Blog.

2008 100

2008 2007 Cubicle Google Docs 100

Service Untitled

APRIL 16, 2009

Service Untitled The blog about customer service and the customer service experience. I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies. I am a lead instructional designer and currently making a course for retail associates.

Customer Service 40

Customer Service AT&T Policies Expenses 40

Laughing all the Way to Work

JANUARY 13, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets I have had great experiences learning online in interactive courses.

Time Zones 100

Time Zones IAAP 2009 International 100

Professional Assistant Blog

FEBRUARY 20, 2008

Home About Me Advertise The E-tiquette of E-mail By The Professional Assistant on Wednesday, February 20, 2008 Filed Under: Client Service , MS-Outlook E ditor’s note: This is a guest post by Patricia Robb of Laughing all the Way to Work: The Ultimate Secretarial Survival Blog. Who are you?

2008 100

2008 2007 Cubicle Fax 100

Laughing all the Way to Work

MAY 10, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

AUGUST 1, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© But they refuse to help me out.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

NOVEMBER 1, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Of course there is a down side to being able to do that.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© Going, going, gone. In anyone home ?

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

JULY 20, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets I just have to tell you that I LOVE your blog. Keep up the good work!

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

MARCH 13, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP 2010 International 100