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Saying “Bon Voyage” to Your Customers

Service Untitled

With twenty-plus years working in a variety of contact center roles, Larry now heads up the award winning Customer Support team at Constant Contact, the leader in online marketing tools for small businesses. Realtor follow-ups keep customers The follow-up in real estate transactions can make or break.

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How We Pulled Off a Huge Event Through Outsourcing

Productivityist

I don''t do a lot of outsourcing, but offering up guests spots here at Productivityst has started me down that path. She runs operations in a lean team and has written about her experiences and insights on the official Startup Safary blog (where this piece was initially published ) and on Venture Village.

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How Do You Know When Your Customers Are Starting to Stray?

Service Untitled

was when the waitress picked up the nearly full plate at the end of the meal and asked the standard, “Was everything okay?” With twenty-plus years working in a variety of contact center roles, Larry now heads up the award winning Customer Support team at Constant Contact, the leader in online marketing tools for small businesses.