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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? A customer logs in and sets up a user account.

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8 Ways to Calm Nerves When Give a Speech

Ian's Messy Desk

Or, if you prefer, you can subscribe to my blog posts by e-mail. Taking the time to be organized will give you more confidence, which in turn will allow you to focus energy into your presentation. Thanks for visiting! Anxiety is a natural state that exists any time we are under stress. Giving a presentation normally causes stress.

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How to deal with angry online customers

Service Untitled

Here are a few suggestions: Always start out with a FAQ. Begin the process as soon as possible, and if you don’t have an immediate solution, then follow-up with an email or phone call as soon as you do. Have blogs for timely information. Simple ways to survey customers Rarely will our customers confide in us.

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Authoritative Website Copy | Men With Pens

Men With Pens

Putting confidence into your copy almost to the point of arrogance is pretty powerful stuff, and it works out great for a lot of people. However, all too often this confidence turns to cockiness. If you’re still not sure, I’ll be honest – I’m probably not going to be able to help you yet, because this takes confidence on both sides.

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Business Competition is Good | Men With Pens

Men With Pens

Sometimes we’re right, sometimes we’re wrong, but the point is that it doesn’t do to blog about the unique ideas that makes you different and special. Here are four reasons to love that the competition reads your blog. So every blog in the hemisphere has the same exact idea in place four weeks later – so what?

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Say No to Rush Work | Men With Pens

Men With Pens

A client emails you in a panic and the tone is so urgent that you feel the need like it’s your own. Henry Bingaman ( @henrybing ) March 4, 2010 at 3:05 am Saying no takes confidence… but the act of saying no also builds confidence. It makes you feel more confident and it makes you look more professional.

2010 40
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Project Managment Planning Time | Men With Pens

Men With Pens

A project is not about checking your emails each day. You’ll be able to commit and complete in full confidence. Chris´s last blog. PM Hut´s last blog. Not to mention overhead like cleaning up emails, invoicing, etc. @PM In other words, a project is fully time-based. Chris – excellent point.