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Help Desk

Practically Perfect PA

Stapler and staples – Always always get the best stapler your company can afford and use the same brand staples as the stapler. I know this sounds silly but how frustrating is it when you can’t staple a few bits of paper together… trust me it will save you so much time having a decent stapler!

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OMG! Could Technology be Ruining your Professional Reputation?

Tips From T. Marie

Despite iPads, 3D television, and the wonders of Skype , one of technology’s greatest wonders, in my own opinion, is the cell phone. It seems in a matter of 10 years (10 years ago I had my first Nokia bar phone), we have gone from owning ‘mobile telephones’ to ‘mobile do-everything devices’.

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15 social media and technology trends for 2015

Practically Perfect PA

For assistants who have managers that engage with social media it is important that they have a variety of great images that they can use when tweeting, updating LinkedIn and writing for the corporate blog. I wrote a blog about this a few months ago that gives tips on keeping your social media organised. Be relevant. Twitter Ads.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) If your company is doing any of these things, think of ways to change that.

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10 ways assistants can improve their productivity

Practically Perfect PA

I will go back and forth to it; check my emails, answer a phone call, make a coffee or just generally procrastinate. I actually think this is a blog post in its own right but I think it is worth mentioning now. I’ve written a blog post about that recently. Set deadlines for completing each task. I hated it.

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Looking for Great Deals For Your Office?

Professional Assistant Blog

Do you feel that you could find better buys, not just by going to the different stores such as Staples or Grand & Toy , but online as well? There are some companies that, unfortunately, don’t allow for purchases such as stationary , fax machines , toner , etc.

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Answering Reader Mail: Creating a Good Relationship with Other Assistants

Musings of a High-Level Executive Assistant

I applied to be a EA to the CEO of a big company in my country. You are their to conform and fit into the dept and company as the newest member. They also want to make a quick phone call and if they were to use my phone I can’t grab other lines if they were to ring. They have helped me so much but I still have concerns.

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