Service Untitled» Blog Archive » Book Review: Exceeding Customer.
Service Untitled
JUNE 8, 2010
Service Untitled The blog about customer service and the customer service experience. That teamwork eventually evolved into a company boasting 62,000 support personnel, 7,000 branches, and 800,000 vehicles. Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress.
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